Created a Private Thread for Support
faolain
PROOP

2 years ago

Under Help -> Product -> Support I created a thread but despite the fact that it can be found here https://help.railway.app/support/service-instance-redeploys-failing-via-gra-72f12cfc it does not show up on the list of support private threads (see screenshot)

6 Replies

faolain
PROOP

2 years ago

7b1d4989-a0d3-4bb1-98de-a5372becb82d


brody
EMPLOYEE

2 years ago

can reproduce, cc @Ray


melissa
PRO

2 years ago

you were able to reproduce too Brody? another user mentioned this yesterday, so i already have an open ticket.


brody
EMPLOYEE

2 years ago

it thinks for a while and then nothing

1230986614013165600
1230986614252114000



brody
EMPLOYEE

2 years ago

yep

1231003117097717800


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