Credits/Billing in advance
skyaviatour
HOBBYOP

10 months ago

Is it possible to pre-pay for credits, or X amount of months of my current plan in advance? Due to some administrative issue there's gonna be a significant gap for the renewal of the card I use to pay, which I assume is gonna imply an interruption of service after Railway fails to bill me

Project: N/A

Solved

7 Replies

skyaviatour
HOBBYOP

10 months ago

N/A

brody
EMPLOYEE

10 months ago

Hello,

I'm sorry, but we do not support pre-paid credits.

Best,

Brody

skyaviatour
HOBBYOP

10 months ago

got it, thanks!

skyaviatour
HOBBYOP

10 months ago

i guess a follow-up question if you don't mind: would failure to pay lead to an account termination or just suspension of service until it's resolved?

brody
EMPLOYEE

10 months ago

It's just a suspension until you pay the outstanding invoice.

skyaviatour
HOBBYOP

10 months ago

gotcha. thank you! no more questions from me

brody
EMPLOYEE

10 months ago

!s

Status changed to Solved brody • 10 months ago

Welcome!

Sign in to your Railway account to join the conversation.

Login
Loading...