Credits/Billing in advance
skyaviatour
HOBBYOP

6 months ago

Is it possible to pre-pay for credits, or X amount of months of my current plan in advance? Due to some administrative issue there's gonna be a significant gap for the renewal of the card I use to pay, which I assume is gonna imply an interruption of service after Railway fails to bill me

Project: N/A

Solved

7 Replies

skyaviatour
HOBBYOP

6 months ago

N/A

brody
EMPLOYEE

6 months ago

Hello,

I'm sorry, but we do not support pre-paid credits.

Best,
Brody

skyaviatour
HOBBYOP

6 months ago

got it, thanks!

skyaviatour
HOBBYOP

6 months ago

i guess a follow-up question if you don't mind: would failure to pay lead to an account termination or just suspension of service until it's resolved?

brody
EMPLOYEE

6 months ago

It's just a suspension until you pay the outstanding invoice.

skyaviatour
HOBBYOP

6 months ago

gotcha. thank you! no more questions from me

brody
EMPLOYEE

6 months ago

!s

Status changed to Solved brody • 6 months ago

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