2 months ago
Hello Railway Team,
I've been trying to deploy a simple Python bot for several days on the trial plan, but I'm facing a persistent blocker: my application is unable to access any of the environment variables set in the service's "Variables" tab.
The deployment log consistently shows a critical error from my application's startup check (translated from Russian): CRITICAL:root:!!! ERROR: One or more environment variables (BOT_TOKEN, WEB_APP_URL, GEMINI_API_KEY) are not set!
This proves that os.getenv() is returning None for all variables, even though they are correctly saved in the Railway UI.
I have already tried every possible troubleshooting step multiple times:
Manual redeploys.
Deleting and recreating the service.
Deleting and recreating the entire project.
Using both the standard variable editor and the "Raw Editor".
Adding a
Procfile.
None of these actions have resolved the issue.
I am considering upgrading to the Hobby plan to get this project running permanently, but I cannot justify paying for a subscription if such a fundamental feature as environment variables is not working on the trial plan.
Could you please investigate why the variables are not being injected into my deployment's environment? This seems to be a platform-side issue.
Thank you for your help.
8 Replies
2 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
2 months ago
Can you share a screenshot of the variables tab as well as your code to retrieve the variable and where you print it?
2 months ago
Here's the code I use to retrieve the environment variables in my bot.py:
import os BOT_TOKEN = os.getenv('BOT_TOKEN') WEB_APP_URL = os.getenv('WEB_APP_URL') GEMINI_API_KEY = os.getenv('GEMINI_API_KEY')
All variable names are correct; I use os.getenv as shown.
My app fails to see them at runtime, though everything is set in the Railway Variables tab.
Attachments
samgordon
Can you share a screenshot of the variables tab as well as your code to retrieve the variable and where you print it?
2 months ago
Please take a look
2 months ago
2 months ago
Doesn't look like those are deployed. Did you click deploy changes at the top?
samgordon
Doesn't look like those are deployed. Did you click deploy changes at the top?
2 months ago
Yes, my friend, I clicked "Expand". But there's still an error in the logs.