Critical Payment Issue – Service Disrupted
matheussdev
HOBBYOP

a year ago

I’m reaching out regarding an urgent issue with an unpaid invoice. Upon attempting payment, I received the following message:
"This invoice can no longer be paid on Stripe. Please contact Railway (billing@railway.app) who will arrange an alternative method to pay this invoice, or issue you a new invoice."

This is a critical situation as my service is currently disrupted due to this unpaid invoice. I kindly request immediate assistance in arranging an alternative payment method or reissuing the invoice so I can resolve this matter as soon as possible.

Solved

4 Replies

matheussdev
HOBBYOP

a year ago

f7e81aa9-ebf1-45b5-9f13-b71d1f8e33f7


adam
MODERATOR

a year ago

!t


adam
MODERATOR

a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response adam about 1 year ago


matheussdev
HOBBYOP

a year ago

can you help me?


adam
MODERATOR

a year ago

No. I am not the team


Status changed to Solved ray-chen about 1 year ago


Loading...