a year ago
I’m reaching out regarding an urgent issue with an unpaid invoice. Upon attempting payment, I received the following message:
"This invoice can no longer be paid on Stripe. Please contact Railway (billing@railway.app) who will arrange an alternative method to pay this invoice, or issue you a new invoice."
This is a critical situation as my service is currently disrupted due to this unpaid invoice. I kindly request immediate assistance in arranging an alternative payment method or reissuing the invoice so I can resolve this matter as soon as possible.
4 Replies
a year ago
!t
a year ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response adam • about 1 year ago
a year ago
No. I am not the team
Status changed to Solved ray-chen • about 1 year ago