4 months ago
Hi,
I have a CRON service configured to run every 15 minutes. Everything was working perfectly until yesterday.
Since today, none of my scheduled runs are being triggered — they don’t even appear in the execution history.
When I try to run the job manually, I get the “Cron execution started” notification, but nothing actually happens — no logs, no new execution entry, nothing.
It's rather important for our service as you can imagine: we compute data stats for our clients every 15 minutes...
Is there any known issue affecting CRON runners at the moment?
Thanks in advance.
5 Replies
4 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • 4 months ago
ray-chen
Can you please share link(s) to the impacted cron service(s)?
4 months ago
Hi, I don't know how to share a link to my service. If you tell me, I'll do.
Note: manual CRON executions seems still broken (nothing happens), but automatic CRON runs are now back.
Status changed to Awaiting Railway Response Railway • 4 months ago
sukria
Hi, I don't know how to share a link to my service. If you tell me, I'll do.Note: manual CRON executions seems still broken (nothing happens), but automatic CRON runs are now back.
4 months ago
For sharing links just copy the URL in your browsers search bar while the cron is selected!
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Hey Sukria!
I looked over your workflows and the erroneous ones seemed to occur yesterday while we were experiencing a major outage of our backend system. That outage's incident page is: https://status.railway.com/cmhawy13n00ctxzoxqbcch0no.
During that incident our backend systems went down which is likely the reason for your cron's issues.
I investigated our internal logs as of late and it looks like all of your schedules are going along smoothly. If you encounter the cron being down and not firing again please let us know and I'll promptly look into!
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago