Hi Team,

We are experiencing critical issues with our cron jobs. One of the cron jobs configured to run every 30 minutes has not been executing properly — the service has been stuck in the “Starting container” state for the past 13 hours.

This issue is severely impacting our business operations.

Additionally, when we attempt to trigger the cron manually using the “Run Now” button, it often fails to execute. In some cases, it shows as “Running” after several minutes, while in others, it doesn’t run at all.

Could you please investigate and confirm:

1. The root cause of these failures, and

2. The expected timeline for resolution?

Your prompt assistance on this matter would be greatly appreciated.