2 months ago
Custom domain neverdue.ca has been stuck on "Validating domain ownership"
for several hours with no progress.
DNS records are correctly configured and verified:
- CNAME @ → csnegjc9.up.railway.app (resolves correctly)
- TXT _railway-verify resolves correctly with the exact value Railway provided
I have successfully used Railway with custom domains before (.me TLD) with
no issues. This appears specific to the .ca TLD or a bug on Railway's end
as all DNS lookups return correct results.
dig CNAME neverdue.ca +short → csnegjc9.up.railway.app
dig TXT _railway-verify.neverdue.ca +short → correct railway-verify value
2 Replies
2 months ago
Your DNS records are verified and the CNAME is correctly propagated, but we see a conflicting A record (151.101.2.15) on neverdue.ca alongside the CNAME, and that IP does not belong to us. This conflicting record on the root domain is likely interfering with certificate issuance. Remove the A record for neverdue.ca in your Namecheap DNS settings so only the CNAME remains, and the certificate should proceed.
Status changed to Awaiting User Response Railway • about 2 months ago
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
Hey,
Sorry about that. We have rolled out a fix for this. Your domains should automatically get issued a certificate. If they don't, please remove and re-add the domain.
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago