if possible if we could get a more direct line of communication taht is not public

that would be great

i'm not the best resource for that, if you are on the team plan i believe you can just email their direct support line cc @Brody

we should be

team doesnt do email support anymore, but unless there is sensitive matters at hand we ask that threads not be made private

has to do with our internal stack which is proprietary

right but im not going to ask you about anything proprietary

give me one minute sorry

you are using the project webhooks right?

looping in another engineer

basically on some of our customer deployments, we couldn't connect to one of the necessary api's in our stack.

we were connecting to a websocket

@Simon could you link me to your project?