Custom domain
e90roman
HOBBYOP

2 months ago

Custom domain vitalityintelligencepartners.com returns 502 with x-railway-fallback: true. SSL cert is valid, DNS resolves correctly to Railway IP, domain is configured in my heroic-embrace service on Hobby plan. Railway edge is not routing the domain to my service. Please clear the edge routing cache for this domain.

4 Replies

Railway
BOT

2 months ago

Your CNAME record for vitalityintelligencepartners.com correctly points to our infrastructure, but we found no _railway TXT verification record in DNS, which is required for domain ownership verification and certificate issuance. Please check the required DNS records shown in your service's Networking settings and ensure all records (including the TXT verification record) are configured at your DNS provider.


Status changed to Awaiting User Response Railway 2 months ago


e90roman
HOBBYOP

2 months ago

The _railway-verify TXT record is present in my DNS. Can you check again or manually clear the edge cache for this domain?


Status changed to Awaiting Railway Response Railway 2 months ago


e90roman
HOBBYOP

2 months ago

Still getting 502 with x-railway-fallback: true. This has been broken for over 15 hours. Please escalate urgently.


Railway

Your CNAME record for vitalityintelligencepartners.com correctly points to our infrastructure, but we found no `_railway` TXT verification record in DNS, which is required for domain ownership verification and certificate issuance. Please check the required DNS records shown in your service's Networking settings and ensure all records (including the TXT verification record) are configured at your DNS provider.

e90roman
HOBBYOP

2 months ago

Still getting 502 with x-railway-fallback: true. This has been broken for over 15 hours. Please escalate urgently.


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