2 months ago
Custom domain api.syncreus.com is registered on a deleted Railway project (project ID: 5a12310a-94e9-4d38-8e91-c4dea7bb9b5e, project name: humble-connection). The project no longer exists (returns 404) but the domain claim is still held.
When I try to add api.syncreus.com as a custom domain on my active service (api-production-1709.up.railway.app, project ID: fcd7c8a2-7c3f-4c68-aa5f-6dd2731440e5), it shows "Not available" because it's locked to the deleted project.
Could you please release the domain api.syncreus.com so I can re-add it to my active service?
Account email: danielplasencia13@gmail.com
Active service: api-production-1709.up.railway.app
Deleted project ID: 5a12310a-94e9-4d38-8e91-c4dea7bb9b5e
1 Replies
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
Hello,
We can remove the domain for you, but we need to verify the ownership first.
Please add a _railway.verify TXT record for the domain with the value v7kp3m9x
Once done, please let us know and then we will verify, after verification we will remove the domain for you.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago