Custom Domain attachment to Service gives error
louisxsheid
PROOP

a month ago

Hi team,

I’m having an issue attaching a custom domain that previously worked fine with this project. The domain was connected before, and after deleting and reattaching it a couple of times it still worked — but now it consistently throws an error saying it can’t be attached.

Details:
• Project ID: 5582498a-af82-4727-a12c-46984f08d2b1
• Environment: staging
• The issue affects only this one domain. Other domains attach without any problem.
• I’ve already verified that the DNS is completely disconnected from Railway (no active CNAME or A record), and I’ve waited over 24 hours for propagation.

Could this be a cached or stale internal mapping/certificate issue on Railway’s side? May need a manual purge?

Solved

11 Replies

passos
MODERATOR

a month ago

Hey, can you share the error you're getting?


passos
MODERATOR

a month ago

Hey, can you share the error you're getting?


louisxsheid
PROOP

a month ago

just: Error adding custom domain Problem processing request


passos
MODERATOR

a month ago

I'll escalate that to the team.


passos
MODERATOR

a month ago

!t


passos
MODERATOR

a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response passos about 1 month ago


brody
EMPLOYEE

a month ago

What is the domain in question?


louisxsheid
PROOP

a month ago


brody
EMPLOYEE

a month ago


louisxsheid
PROOP

a month ago

Thank you!


brody
EMPLOYEE

a month ago

No problem!


brody
EMPLOYEE

a month ago

!s


Status changed to Solved brody about 1 month ago


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