22 days ago
Hi team,
Custom domain bio.cope.com on our bio-link service (project: faithful-vitality) has been stuck on "Waiting for DNS update" since we added it this morning. The CNAME row shows green ✓ but the TXT row stays yellow ⚠.
Both DNS records are correctly published and globally propagated. Confirmed from public resolvers and authoritative nameservers:
$ dig bio.cope.com CNAME +short
shdakbsf.up.railway.app.
$ dig _railway-verify.bio.cope.com TXT +short
"railway-verify=f136e95ec51bf8f6d60c76a6b7cc3f21c3ef61c5c5c1b9192c8184d5bb8c877e"
$ dig @dns1.registrar-servers.com _railway-verify.bio.cope.com TXT +short
"railway-verify=f136e95ec51bf8f6d60c76a6b7cc3f21c3ef61c5c5c1b9192c8184d5bb8c877e"
Requests to https://bio.cope.com return HTTP 404 with x-railway-fallback: true and the default *.up.railway.app cert, confirming the domain hasn't been mapped to our service at the edge yet.
DNS is managed by our dev team, so I'd prefer not to rotate the TXT token via remove + re-add. The current token matches what's live in DNS - could you please trigger a re-verification from your side?
Thank you so much for your help.
Best,
Michelle
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21 days ago
Have you tried removing the domain from Railway and add it back after ~10-15 mins? (Make sure to update DNS records as necessary).
3 Replies
22 days ago
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Status changed to Open Railway • 22 days ago
22 days ago
It may take up to a few hours (maybe even a day, but rarely) for Railway to validate the DNS and issue a certificate. If that doesn’t happen by then, try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.
0x5b62656e5d
It may take up to a few hours (maybe even a day, but rarely) for Railway to validate the DNS and issue a certificate. If that doesn’t happen by then, try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.
21 days ago
Its more then 24 hours ago that the DNS were added, still no change. Could you please trigger a re-verification from your side?
21 days ago
Have you tried removing the domain from Railway and add it back after ~10-15 mins? (Make sure to update DNS records as necessary).
Status changed to Solved sam-a • 21 days ago