Custom domain cert not provisioning — stuck on *.up.railway.app wildcard
jbonetti
HOBBYOP

19 days ago

Project: strong-mindfulness (ID: 167d341a-aebf-449f-881a-c6d47dfa853d)

Service: STIM (ID: 275b01ba-5778-49a7-bc23-e740c272a3f3)

Environment: production (e415ff7a-dbec-4e2a-a480-f491292aa4cf)

Custom domain: stim.bonetti.tech

Custom domain ID: 010003fe-cde3-4e29-907d-058f32cfe035

Issue: The custom domain stim.bonetti.tech has cnameCheck: VALID (CNAME → stim-production.up.railway.app) but Railway is still serving the *.up.railway.app wildcard certificate instead of provisioning a cert for stim.bonetti.tech. This has been the case for 12+ hours. I have tried deleting and re-adding the custom domain multiple times and triggering redeployments — cert provisioning never fires. The app is healthy and accessible via the internal .up.railway.app domain.

Please help.

5 Replies

19 days ago

stim.bonetti.tech seems to be missing a _railway-verify.stim.bonetti.tech TXT record


jbonetti
HOBBYOP

19 days ago

Yes — here's the full context:

Service link: https://railway.com/project/167d341a-aebf-449f-881a-c6d47dfa853d/service/275b01ba-5778-49a7-bc23-e740c272a3f3

Custom domain: stim.bonetti.tech

Custom domain ID: 010003fe-cde3-4e29-907d-058f32cfe035

CNAME status: VALID (pointing to stim-production.up.railway.app)

The CNAME has been valid for 12+ hours but Railway has not provisioned a TLS certificate for stim.bonetti.tech. The service is still serving the *.up.railway.app wildcard cert when accessed via the custom domain. I've tried deleting and re-adding the custom domain multiple times and triggering redeployments — cert provisioning never fires. The app itself is healthy via the internal domain.


19 days ago

Is there anything stopping you from adding the required TXT record? Could you perhaps screenshot the records that Railway shows when you want to add a domain?


jbonetti
HOBBYOP

19 days ago

The CNAME for stim.bonetti.tech points to stim-production.up.railway.app and the Railway dashboard shows cnameCheck: VALID. There are currently no TXT records on that subdomain. Railway is not showing any required TXT records in the dashboard for this domain — the domain settings page only shows the CNAME requirement, which is already satisfied.

Could you confirm what TXT record is needed and what value it should have? I can add it immediately.


19 days ago

Railway is not showing any required TXT records in the dashboard for this domain.

Could you elaborate on this? Because, per my screenshot, we are showing you the required TXT value.

image.png

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