a month ago
Hi Railway team,
My custom domain api.astronomicconnect.com has been stuck in:
CERTIFICATE_STATUS_TYPE_ISSUING
CERTIFICATE_STATUS_TYPE_DETAILED_POLLING_AUTHORIZATIONS
for several hours.
I've confirmed:
- DNS ownership shows verified: true
- CNAME status is DNS_RECORD_STATUS_PROPAGATED
- CNAME points to the Railway-assigned target
- No conflicting A/AAAA records exist for the hostname
- No CAA record appears to be blocking certificate issuance
- The original Railway .up.railway.app domain is healthy and /health returns HTTP 200
- The service/deployment is online and healthy
- Railway's status page shows no relevant incident
The custom domain was created on September 1, 2026 at approximately 06:12 UTC and has remained in the polling-authorizations state.
I haven't deleted/re-added the domain or changed the DNS because ownership and propagation are already verified.
Could Railway staff please check whether certificate issuance is stuck server-side and, if appropriate, manually retrigger/re-issue the certificate?
Thanks!
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your DNS is correctly configured and the domain is verified, but certificate issuance hit an internal error on our side. We've triggered a certificate re-issue for api.astronomicconnect.com, which should complete within a few minutes.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 28 days ago