Custom domain certificate stuck on "Validating Ownership" for 3+ hours
pbarrios1783
HOBBYOP

a month ago

Hi team,

My custom domain app.ideadigital.nl (service: web, project: idea-compliance-backoffice) has been stuck on certificate status "Validating Ownership" for over 3 hours now — well past the "typically completes within an hour" window mentioned in your SSL troubleshooting docs.

I've verified everything on my end that the docs suggest checking:

CNAME: app.ideadigital.nl → ygi66m58.up.railway.app — confirmed propagated (Railway's own domain status check shows DNS_RECORD_STATUS_PROPAGATED).

TXT verification record: _railway-verify.app.ideadigital.nl = railway-verify=0bda5228de2b46f926c36fe3d0c8e011ef794913a6a1e310ee871af96d73bd53 — added in Cloudflare, confirmed resolving correctly and consistently across multiple global DNS resolvers via dnschecker.org.

CAA records: none present on app.ideadigital.nl (checked via dnschecker.org) — so nothing should be blocking Let's Encrypt.

DNS setup: domain registered at GoDaddy, DNS managed via Cloudflare, both records set to "DNS only" (grey cloud, not proxied).

Despite all of this, the domain still shows verified: false and certificate status CERTIFICATE_STATUS_TYPE_VALIDATING_OWNERSHIP with no error message.

Could you take a look at what's blocking issuance on your end? Happy to provide any additional details needed.

Thanks!

Solved

1 Replies

Status changed to Awaiting Railway Response Railway • about 1 month ago


sam-a
EMPLOYEE

a month ago

Your DNS is correctly configured and fully propagated. The certificate validation process stalled before it could pick up your verification record, so we've triggered a re-issuance. It should complete within a few minutes.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

24 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 24 days ago


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