a month ago
Custom domain www.pregnancyplanner.id has been stuck on certificate status "CERTIFICATE_STATUS_TYPE_VALIDATING_OWNERSHIP" for several days and has not become verified. The DNS CNAME record has fully propagated and correctly points to qtor4h8m.up.railway.app. I've also confirmed there are no CAA records on the domain that would block Let's Encrypt from issuing a certificate. Project ID: 1aae4d7c-ecbc-4c24-8349-059c4184f6fc, Service: persiapan-kehamilan-app, Environment: production. Could you please help push the certificate issuance for this domain? Thank you.
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1 Replies
a month ago
The CNAME record is correctly propagated, but the certificate is stuck because the required TXT verification record is missing. Custom domains need both a CNAME for traffic routing and a TXT record for ownership verification. You can find the exact TXT record name and value to add at your DNS provider by opening your service's Settings under the Networking section and clicking "Show DNS records" next to the domain entry.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 26 days ago