Custom n "Waiting for DNS update" for 8+ hours
begineer-hacker9
FREEOP

23 days ago

ut Railway is still showing "Waiting for DNS update" after 7-8 hours.

DNS propagation is complete - verified with whatsmydns.net trecords are propagated globally.

Service:

Environment: production

Custom domain:

Issue duration: 7-8 hours

The service is running fine - only the custom domain is stuck. Could this be a Railway cache issue or certificate generation problem?

Solved

3 Replies

Railway
BOT

23 days ago

Your TXT verification record is in place and verified, but the CNAME record for traffic routing is missing. coachova.in is a root/apex domain, and your DNS provider (GoDaddy) does not support CNAME flattening at the apex, so a standard CNAME cannot be set there. The A records currently on the domain are not Railway IPs, and Railway does not publish static IPs for A records. To fix this, switch your domain's nameservers to Cloudflare, which supports CNAME flattening at the root, then add a CNAME for @ pointing to hheey8vo.up.railway.app. Alternatively, use a subdomain like www.coachova.in where a standard CNAME works on any provider. See Adding a root domain for provider-specific guidance.


Status changed to Awaiting User Response Railway 23 days ago


Status changed to Solved begineer-hacker9 23 days ago


Railway

Your TXT verification record is in place and verified, but the CNAME record for traffic routing is missing. `coachova.in` is a root/apex domain, and your DNS provider (GoDaddy) does not support CNAME flattening at the apex, so a standard CNAME cannot be set there. The A records currently on the domain are not Railway IPs, and Railway does not publish static IPs for A records. To fix this, switch your domain's nameservers to [Cloudflare](https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/), which supports CNAME flattening at the root, then add a CNAME for `@` pointing to `hheey8vo.up.railway.app`. Alternatively, use a subdomain like `www.coachova.in` where a standard CNAME works on any provider. See [Adding a root domain](https://docs.railway.com/networking/domains/working-with-domains#adding-a-root-domain) for provider-specific guidance.

begineer-hacker9
FREEOP

23 days ago

"I don't need this anymore, please remove my threads"


Status changed to Awaiting Railway Response Railway 23 days ago


Railway
BOT

23 days ago

Removing support threads isn't something we're able to do, sorry we can't help with that.


Status changed to Awaiting User Response Railway 23 days ago


Railway
BOT

16 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 16 days ago


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