4 days ago
Hi,
I'm trying to add a custom domain to my website, but for some reason, the setup instructions are wrong.
I want to link my site to the domain www.vannisis.ro (note that the www is mandatory and not an error). Because I first tried to configure vannisis.ro directly instead of www.vannisis.ro, the Railway UI keeps displaying the setup instructions for vannisis.ro (non www) and insists they are not setup correctly.
It waits for me to setup the record
CNAME @ some.railaway.url
but I want to setup
CNAME www some.railaway.url
I know this is possible because I have it setup for another site here in Railway.
So, what can I do to fix this issue? Can I contact railway somehow?
9 Replies
4 days ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 4 days ago
4 days ago
can you tell me what domain regisrar you are using? Try adding a new custom domain exactly as "www.vannisis.ro" in your project settings. it will give you CNAME and TXT for this too. add those to your registrar's Zone records. delete irrelevent recrds to avoid duplication. Respond after doing this
4 days ago
I'm using a romanian registrar (hostico.ro). The point I'm trying to make is that because I first tried to link the domain vannisis.ro to my site, it gave me the instructions for that, but when I removed it and added www.vannisis.ro, it keeps displaying the original records (@ field instead of www). I'm asuming it's a bug since when I add a different domain like www.somethingnew.ro it displays the right instructions
Attachments
4 days ago
I even deleted my project and recreated it from scratch and it still displays the wrong DNS configuration! I am stuck
4 days ago
First delete the recently added CNAME and TXT from your DNS registrar's records and re-enter these records provided by railway as shown in your screenshot. wait for your CNAME exclamation icon to turn green. it usually takes upto 24 hours. but mostly its done in an hour.
4 days ago
if you still can't configure. alternatively, you can connect your domain to cloudflare and it will automatically add your Railway provided records after a successful setup at cloudflare.
3 days ago
I gave it 24 hours and now it shows the right setup instructions. Thanks.
3 days ago
Did any of your railway provided CNAME or TXT records' yellow exclamation mark turned to green check?
3 days ago
Only the TXT for now, I'm still waiting for the CNAME to propagate. It still see's the Vercel CNAME record. I have checked it with https://dnschecker.org/ and it's propagated, so I guess I have to wait for Railway to pick it up too.
ancashoria
Only the TXT for now, I'm still waiting for the CNAME to propagate. It still see's the Vercel CNAME record. I have checked it with https://dnschecker.org/ and it's propagated, so I guess I have to wait for Railway to pick it up too.
8 hours ago
Any updates regarding your issue?