Custom domain datumset.app stuck on "Waiting for DNS update" despite correct DNS records
pjgiles81-star
HOBBYOP

2 months ago

I'm trying to connect a custom domain (datumset.app) to my Railway service but it's been stuck on "Waiting for DNS update" for over 24 hours despite DNS being fully propagated globally.

Setup:

- Domain registered on Namecheap, DNS managed by Cloudflare

- CNAME @ → ohp5cfrz.up.railway.app (DNS only, proxy off)

- TXT _railway → railway-verify=fb41cda29b7a8e2e5208eaba2add056fb5f91df6136a15422473b97390606385

- Both records confirmed propagated globally via dnschecker.org

What I've tried:

- Deleted and re-added the custom domain multiple times (each time Railway generates a new CNAME value)

- Tried with Cloudflare proxy ON and OFF

- Tried www.datumset.app instead of root domain

- TXT record is correct and propagated

The service itself is running fine at datum-server-production-a595.up.railway.app

GitHub repo: github.com/pjgiles81-star/datum-server

Note: Every time I delete and re-add the domain in Railway

it generates a new CNAME value, which suggests Railway isn't

finding the TXT verification record.

Solved

1 Replies

Railway
BOT

2 months ago

Your TXT verification record is set on _railway but our system expects it on _railway-verify, so the hostname in Cloudflare needs to be _railway-verify with the same token value. Additionally, the root domain currently resolves to 151.101.2.15 which is not a Railway IP, so you'll want to confirm the CNAME record for @ is pointing to ohp5cfrz.up.railway.app and that there's no conflicting A record in Cloudflare.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 2 months ago


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