Custom Domain DNS Provisioning Issue - www.dhamma-ai.org (After Trial Expiry)
warawuttian
HOBBYOP

an hour ago

Dear everyone

I am experiencing an issue with DNS provisioning for a custom domain on my Railway project.

Background:

I initially deployed this project on Railway Trial plan

When the trial expired, the old project and its deployments were automatically deleted

I recently upgraded to Hobby plan and recreated/redeployed the same project from GitHub

The new project is: Dhamma-AI-Network (freshly deployed)

Issue Details:

Project: Dhamma-AI-Network (new deployment after trial expiry)

Custom Domain: www.dhamma-ai.org

Current Status: "Waiting for DNS update" (has been pending for 24+ hours)

Domain Registrar: Z.com

What I've Done:

Added custom domain www.dhamma-ai.org in the new Railway project settings

Retrieved DNS records from Railway:

CNAME: www → yi2g2dwdg.up.railway.app

TXT: _railway-verify → [verification value]

Updated DNS records at Z.com registrar to match exactly

Waited 24+ hours for DNS propagation

Current Situation:

Railway UI shows domain as "ACTIVE" with deployment successful

However, the domain still shows "Waiting for DNS update"

DNS resolution test shows records are updated at registrar

The Railway temporary URL (dhamma-ai-network-production.up.railway.app) works fine

Question:

Could the domain issue be related to the trial project's deletion? Is there a stale domain record or cache on Railway's end that needs to be cleared? Why is the custom domain still showing "Waiting for DNS update" despite correct DNS configuration?

Thank you for your assistance.

Best regards,

Warawut

Awaiting Railway Response

2 Replies

Railway
BOT

an hour ago

Your CNAME record is pointing to the old Railway target from your previous trial project (yig2dwdg.up.railway.app) instead of the new one assigned to your current deployment. When you recreated the project, a new CNAME target was generated. Update the CNAME record at your registrar to the value shown in your service's Settings under Networking for that domain, and it should resolve once the change propagates.


Status changed to Awaiting User Response Railway about 1 hour ago


Railway

Your CNAME record is pointing to the old Railway target from your previous trial project (`yig2dwdg.up.railway.app`) instead of the new one assigned to your current deployment. When you recreated the project, a new CNAME target was generated. Update the CNAME record at your registrar to the value shown in your service's Settings under Networking for that domain, and it should resolve once the change propagates.

warawuttian
HOBBYOP

36 minutes ago

yig2dwdg.up.railway.app is the new one and I already updated it at DNS. It's still not working.


Status changed to Awaiting Railway Response Railway 30 minutes ago


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