11 days ago
I've added two custom domains to my Railway service (pk-landscaping-website):
- pklandscapingmn.com
- www.pklandscapingmn.com
Both domains are configured in Railway's service domains, but DNS verification has been stuck as pending for over 1 hour. The service itself is running fine on pk-landscaping-website-production.up.railway.app.
I'm using GoDaddy as my DNS provider. I need help troubleshooting why the DNS verification isn't completing — likely the CNAME records aren't pointing correctly to Railway's target, or there's a propagation delay that needs to be verified.
Can you help me verify the DNS configuration is correct?
3 Replies
11 days ago
www.pklandscapingmn.com is fully working with a valid certificate. The root domain pklandscapingmn.com is the one stuck: its traffic record is not pointing to Railway's required target qnp32680.up.railway.app. Your DNS is currently managed through Cloudflare nameservers (not GoDaddy), so you'll need to add or update the CNAME for the root domain there to qnp32680.up.railway.app with the proxy disabled (grey cloud / DNS-only). Once that record propagates, the certificate will issue automatically. Reply here once you've updated it and we can re-verify.
Status changed to Awaiting User Response Railway • 11 days ago
Railway
`www.pklandscapingmn.com` is fully working with a valid certificate. The root domain `pklandscapingmn.com` is the one stuck: its traffic record is not pointing to Railway's required target `qnp32680.up.railway.app`. Your DNS is currently managed through Cloudflare nameservers (not GoDaddy), so you'll need to add or update the CNAME for the root domain there to `qnp32680.up.railway.app` with the proxy disabled (grey cloud / DNS-only). Once that record propagates, the certificate will issue automatically. Reply here once you've updated it and we can re-verify.
11 days ago
still not working
Status changed to Awaiting Railway Response Railway • 11 days ago
11 days ago
Your DNS update is correct and propagated. The certificate issuance pipeline had stalled, so we've re-triggered it for pklandscapingmn.com. It should complete within a few minutes.
Status changed to Awaiting User Response Railway • 11 days ago
3 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 days ago