custom domain doesnt work
andreynguyen1
PROOP

a month ago

Issue: Custom domain new.dialab.ru becomes unavailable every few days despite being correctly configured. Workaround is to re-add the domain, which assigns a fresh target, but this fails again within days.

Service: web (f2d0e3bc-e800-4241-af8f-bf4dad8dc2cb)

Current state: Domain target is nfdzstlt.up.railway.app (stale), actual service runs on web-production-6b2b2.up.railway.app (working)

Frequency: Requires re-adding twice per week

Project ID: 8c347aa2-7e8e-4be7-97a8-26661b10334e

Solved$20 Bounty

Pinned Solution

I'm able to access your site just fine. Try using a VPN.

This is probably caused by a regional block.

8 Replies

Railway
BOT

a month ago

This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.

Status changed to Open Railway about 1 month ago


If a certificate isn't issued by Railway within a day, try to remove your custom domain and all its related DNS records, wait for 10 - 15 minutes, and add it again.


I'm able to access your site just fine. Try using a VPN.

This is probably caused by a regional block.


darseen

If a certificate isn't issued by Railway within a day, try to remove your custom domain and all its related DNS records, wait for 10 - 15 minutes, and add it again.

andreynguyen1
PROOP

a month ago

i always do it - twice per week, and it becomes available. But I want to find more stable solution


0x5b62656e5d

I'm able to access your site just fine. Try using a VPN. This is probably caused by a regional block.

andreynguyen1
PROOP

a month ago

other custom domain have the same problem - it falls after few days from re-adding

2 of 3 domains hosting in raiway are still working


Have you tried using a VPN to access those sites?


0x5b62656e5d

Have you tried using a VPN to access those sites?

andreynguyen1
PROOP

a month ago

of course

different types


ProtonVPN?


Unfortunately, there isn't much Railway can do about websites being blocked by region or ISPs.


Status changed to Solved 0x5b62656e5d 7 days ago


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