Custom Domain is not working
dhirenmaru
HOBBYOP

2 months ago

Hi,

I have added custom domain to my service "family-directory", but SSL certificate is not yet attached to this domain. Can you please check and help?

Custom Domain: api.sampark-setu.in

Thanks

Dhiren

Solved$10 Bounty

Pinned Solution

2 months ago

As I have said before, your SSL is working just fine**. It's something on your end,** and I advise you to stop trying to remove/re-add the domain, as that can make you hit the Let's Encrypt weekly certificate limit.

11 Replies

Railway
BOT

2 months ago

Your custom domain api.sampark-setu.in is verified, DNS is propagated, and the SSL certificate is valid and complete. It should be working normally now.


Railway
BOT

2 months ago

This thread has been marked as private. Any further activity in this thread will only be visible to you and Railway employees.

Status changed to Awaiting User Response Railway about 2 months ago


Railway

Your custom domain `api.sampark-setu.in` is verified, DNS is propagated, and the SSL certificate is valid and complete. It should be working normally now.

dhirenmaru
HOBBYOP

2 months ago

When I invoke https://api.sampark-setu.in/ in my chrome browser, I still do not see SSL certificate and Chrome gives error "Your connection is not private"


Status changed to Awaiting Railway Response Railway about 2 months ago


Railway
BOT

2 months ago

Your CNAME record for api.sampark-setu.in is currently pointing to family-directory-production-9353.up.railway.app, but it needs to point to mo3nvyxi.up.railway.app - please update this in your DNS provider (GoDaddy) and the SSL certificate should start working once the correct CNAME propagates.


Status changed to Awaiting User Response Railway about 2 months ago


Railway

Your CNAME record for api.sampark-setu.in is currently pointing to `family-directory-production-9353.up.railway.app`, but it needs to point to `mo3nvyxi.up.railway.app` - please update this in your DNS provider (GoDaddy) and the SSL certificate should start working once the correct CNAME propagates.

dhirenmaru
HOBBYOP

2 months ago

Updated the CNAME record with value "mo3nvyxi.up.railway.app". Can you please let me know why do I have "family-directory-production-4e56.up.railway.app" added to my service? Do i need this?


Status changed to Awaiting Railway Response Railway about 2 months ago


dhirenmaru
HOBBYOP

2 months ago

I still do not see SSL Certificate for my custom domain api.sampark-setu.in. Can you please check again?


dhirenmaru

Updated the CNAME record with value "[mo3nvyxi.up.railway.app](http://mo3nvyxi.up.railway.app)". Can you please let me know why do I have "[family-directory-production-4e56.up.railway.app](http://family-directory-production-4e56.up.railway.app)" added to my service? Do i need this?

dhirenmaru
HOBBYOP

2 months ago

I still do not see SSL Certificate for my custom domain api.sampark-setu.in. Can you please check again?


Railway
BOT

2 months ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open Railway about 2 months ago


2 months ago

Hey, seems like DNS is fully propagated and the certificate on https://api.sampark-setu.in/ is valid.


dhirenmaru
HOBBYOP

2 months ago

I am sorry, its still not working for me. When I try to access https://api.sampark-setu.in/ I still see the "Your connection is not private" error. Please find attached screenshot.

Attachments


dhirenmaru

I am sorry, its still not working for me. When I try to access <https://api.sampark-setu.in/> I still see the "Your connection is not private" error. Please find attached screenshot.

2 months ago

Try on a different browser and or different network.

Attachments


dhirenmaru
HOBBYOP

2 months ago

I have tried on multiple browsers, multiple system as well. Please try to refresh multiple times and you will see that it goes to not secure. My guess is that SSL certificate is dropped and it not reattached. I have tried to remove and re-add my custom domain, but for some reason railway platform is not attaching the SSL certificate. Can you please help as this issue is going on since last 4 days now.


dhirenmaru

I have tried on multiple browsers, multiple system as well. Please try to refresh multiple times and you will see that it goes to not secure. My guess is that SSL certificate is dropped and it not reattached. I have tried to remove and re-add my custom domain, but for some reason railway platform is not attaching the SSL certificate. Can you please help as this issue is going on since last 4 days now.

2 months ago

As I have said before, your SSL is working just fine**. It's something on your end,** and I advise you to stop trying to remove/re-add the domain, as that can make you hit the Let's Encrypt weekly certificate limit.


Status changed to Solved medim about 1 month ago


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