Custom Domain liuhenjianghu.com stuck at Pending Verification (Yellow Triangle)
wlb-1234
PROOP

3 days ago

Hello Railway Support Team,

I need help with my custom domain setup for my "流痕江湖App" project:

  1. Domain: liuhenjianghu.com

  2. Project: expo-app (Railway temporary domain: expo-app-production-31ad.up.railway.app)

  3. Issue:

    • I have correctly configured DNS records:
      • CNAME @ -> expo-app-production-31ad.up.railway.app
      • TXT _railway-verify -> railway-verify=9ddd124f7bf89de06e5a3dc8a4bf51 (matches exactly what Railway shows)
    • DNS has propagated globally (confirmed via dnschecker.org)
    • But the domain status remains "Pending Verification" (yellow triangle) in Railway UI for hours
    • The intermediate verification domain jzx7ky6i.up.railway.app now returns 404
  4. Expected:

    • The domain should be verified and show green status
    • Traffic should route to my expo-app-production-31ad.up.railway.app service

Could you please check the backend verification status and help complete the domain validation?

Thank you!

Solved$20 Bounty

Pinned Solution

Your TXT record is malformed. It should not end with . Make sure to click to copy the exact string Railway provided when getting the DNS records instead of manually dragging and selecting the text.

10 Replies

Status changed to Awaiting Railway Response Railway 3 days ago


Hi,

The domain is stuck because the CNAME is pointing at the wrong target.

Railway issues a unique verification/routing target per custom domain. For liuhenjianghu.com that target is:

jzx7ky6i.up.railway.app

Your CNAME is currently pointing at expo-app-production-31ad.up.railway.app (your public service URL). That is why the certificate is stuck at "validating ownership" even though DNS has propagated.

Fix: edit the CNAME record for liuhenjianghu.com so it points to jzx7ky6i.up.railway.app instead of expo-app-production-31ad.up.railway.app. Match exactly the value shown in the domain panel in the dashboard.

Two notes:

  • The 404 you see when visiting jzx7ky6i.up.railway.app directly is expected. It is a routing target, not a browsable page.
  • You do not need the _railway-verify TXT record for this domain; the CNAME above handles both verification and routing.

Once the CNAME points at the right target and propagates, the yellow triangle will clear and the certificate will issue automatically (usually within a few minutes). Reply here if it has not gone green after the new record propagates.

— Angelo


Status changed to Awaiting User Response Railway 3 days ago


wlb-1234
PROOP

3 days ago

Hi Angelo,

Thank you for your clear explanation. I have now updated the CNAME record for liuhenjianghu.com to point to jzx7ky6i.up.railway.app (instead of the previous expo-app-production-31ad.up.railway.app).

I will wait for DNS propagation (usually 30 minutes to 2 hours) and check the status in the Railway dashboard again. I'll let you know if the yellow triangle doesn't clear after the new record propagates.

Best regards,

Wang

Project Name: expo-app

Service URL: https://jzx7ky6i.up.railway.app


Status changed to Awaiting Railway Response Railway 3 days ago


Railway
BOT

2 days ago

This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.

Status changed to Open Railway 2 days ago


You need a TXT record at _railway-verify.liuhenjianghu.com.


wlb-1234

Hi Angelo, Thank you for your clear explanation. I have now updated the CNAME record for liuhenjianghu.com to point to jzx7ky6i.up.railway.app (instead of the previous expo-app-production-31ad.up.railway.app). I will wait for DNS propagation (usually 30 minutes to 2 hours) and check the status in the Railway dashboard again. I'll let you know if the yellow triangle doesn't clear after the new record propagates. Best regards, Wang Project Name: expo-app Service URL: https://jzx7ky6i.up.railway.app

wlb-1234
PROOP

2 days ago

Hi Angelo,

I have confirmed that the CNAME record for liuhenjianghu.com is correctly set to jzx7ky6i.up.railway.app, and all global DNS checkers show the record has been fully propagated (all green checks). I have gone through the verification process multiple times over the past 24+ hours, but the domain still shows a yellow triangle (Pending Verification) in Railway.

The TXT record at _railway-verify.liuhenjianghu.com is also in the deleted state as you mentioned, and I have not modified any DNS records during this period. However, given this issue has already lasted more than 24 hours, could you please manually trigger the domain verification or check the backend status to help resolve it faster? I would prefer to avoid another prolonged verification cycle.

Thank you for your help!

Best regards,

liuhenjianghu


wlb-1234

Hi Angelo, I have confirmed that the CNAME record for liuhenjianghu.com is correctly set to jzx7ky6i.up.railway.app, and all global DNS checkers show the record has been fully propagated (all green checks). I have gone through the verification process multiple times over the past 24+ hours, but the domain still shows a yellow triangle (Pending Verification) in Railway. The TXT record at _railway-verify.liuhenjianghu.com is also in the deleted state as you mentioned, and I have not modified any DNS records during this period. However, given this issue has already lasted more than 24 hours, could you please manually trigger the domain verification or check the backend status to help resolve it faster? I would prefer to avoid another prolonged verification cycle. Thank you for your help! Best regards, liuhenjianghu

wlb-1234
PROOP

2 days ago

Could you please help me cancel this bounty? I only need official support to resolve the domain verification issue now. Thank you!


wlb-1234

Hi Angelo, I have confirmed that the CNAME record for liuhenjianghu.com is correctly set to jzx7ky6i.up.railway.app, and all global DNS checkers show the record has been fully propagated (all green checks). I have gone through the verification process multiple times over the past 24+ hours, but the domain still shows a yellow triangle (Pending Verification) in Railway. The TXT record at _railway-verify.liuhenjianghu.com is also in the deleted state as you mentioned, and I have not modified any DNS records during this period. However, given this issue has already lasted more than 24 hours, could you please manually trigger the domain verification or check the backend status to help resolve it faster? I would prefer to avoid another prolonged verification cycle. Thank you for your help! Best regards, liuhenjianghu

The TXT record is required.


0x5b62656e5d

The TXT record is required.

wlb-1234
PROOP

a day ago

Hi Angelo,

I have successfully configured both the CNAME and TXT records for liuhenjianghu.com, and my domain provider confirms the DNS settings are correct. The records are now propagating globally.

Could you please help re-trigger the domain verification? Thank you!


wlb-1234

Hi Angelo, I have successfully configured both the CNAME and TXT records for liuhenjianghu.com, and my domain provider confirms the DNS settings are correct. The records are now propagating globally. Could you please help re-trigger the domain verification? Thank you!

Your TXT record is malformed. It should not end with . Make sure to click to copy the exact string Railway provided when getting the DNS records instead of manually dragging and selecting the text.


0x5b62656e5d

Your TXT record is malformed. It should not end with `…`. Make sure to click to copy the exact string Railway provided when getting the DNS records instead of manually dragging and selecting the text.

wlb-1234
PROOP

a day ago

Hi Angelo,

I have successfully removed the trailing dot from the TXT record, and it now exactly matches the value provided by Railway. The DNS changes are propagating.

Could you please help re-trigger the domain verification for liuhenjianghu.com? Thank you!


wlb-1234

Hi Angelo, I have successfully removed the trailing dot from the TXT record, and it now exactly matches the value provided by Railway. The DNS changes are propagating. Could you please help re-trigger the domain verification for liuhenjianghu.com? Thank you!

wlb-1234
PROOP

4 hours ago

Hi Angelo,

I would like to update you on the progress of resolving the domain verification issue:

Issue Description: The domain liuhenjianghu.com displayed a yellow triangle on the Railway platform, indicating domain verification failure.

Resolution Status: The issue has been successfully fixed.

  • The CNAME record in the DNS resolution has been corrected to the target address specified by the Railway platform.
  • After waiting for DNS propagation, the platform automatically passed the verification, and the yellow triangle status has disappeared.

Thank you for your patient guidance. The domain verification issue has been completely resolved!

Best regards,

huan


Status changed to Solved 0x5b62656e5d about 2 hours ago


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