Custom Domain no Longer Working
plinpod
PROOP

a month ago

Hello, My site developed a random SSL certificate error. I had this issue in the past with Railway and deleting and re-adding the Custom Domain fixed it in the past.

I did that this time but now I'm just getting the 404 Not Found "The train has not arrived at the station." from Railway

This domain is proxied through Cloudflare.

IDs:

2773bc16-5ca3-46bd-ba8f-aecdce837d34/service/4dce1f43-935c-4f88-b0db-f87334205fa1

Domain:

wordclues.com

Solved

10 Replies

plinpod
PROOP

a month ago

still ongoing. Any updates?


plinpod
PROOP

a month ago

hello? bueller...


a month ago

Hey, are you sure that when you re-added the domain you specified the correct port?


a month ago

I would suggest removing the domain from your service and the dns records (CNAME + TXT), waiting 5 mins and 5-15 mins and readd it.

Also make sure that on cloudflare you have SSL/TLS mode on full (not full strict)


plinpod
PROOP

a month ago

Hey, ya the port is correct. If I generate a domain on that port it works.

I removed the domain a few times and also deleted the CNAME + TXT. As well as recreated the entire service.

SSL is set to just Full so not Full (Strict)


a month ago

What is the current status show for the domain on the service settings?


plinpod
PROOP

a month ago

image.png

Attachments


plinpod
PROOP

a month ago

Green and green on both CNAME and TXT


plinpod
PROOP

a month ago

the cname is working since the url 404s to the Railway page right?


Railway
BOT

a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response Railway about 1 month ago


sam-a
EMPLOYEE

a month ago

Good news: your domain is actually working again on Railway's side. The 404 you're seeing is a cached copy of our fallback page that Cloudflare saved during the window while you were re-adding the domain. You can prove it yourself: https://wordclues.com/?cb=1 loads fine because it skips the cache.

To fix it, purge the cache in Cloudflare (Caching → Configuration → Purge Everything) and the site will load normally right away.

Railway Team


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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