custom domain not linked
prsharma21
HOBBYOP

10 months ago

I am using godaddy domain financialadvisor-ai.com.

in dns propagation tool showing it has been propagated to all regions

but still its not linked

Solved$10 Bounty

Pinned Solution

clashing
FREE

10 months ago

As I have told you earlier, it's best to use a subdomain for custom domains. Because the domain providers don't allow you to point to a different service (very rigid for that).

So, first create a subdomain in GoDaddy, like test.financialadvisor-ai.comand then use it in the settings for the service in Railway. Currently, the @ value tells that you are trying to change the CNAME for the domain itself. It may not succeed, as you are experiencing (provider is not allowing to point to other services)

Steps to follow:

a. Create a subdomain

b. Use that in your networking settings for that service (make sure to use the correct target port)

c. Then you would be provided with a different name field for the DNS settings. Assume you use the domain test.financialadvisor-ai.com, then the value for this would be test (which GoDaddy would allow)

Youtube video for adding CNAME records for custom domain: https://www.youtube.com/watch?v=gS55y9FlUWw

Refer to my post for some other doubts: https://station.railway.com/questions/using-go-daddy-subdomain-cname-with-rai-3a65ff02#j35b

11 Replies

Railway
BOT

10 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


10 months ago

Hey, your domain for me is still pointing to the wrong place.

If you're experiencing issues with GoDaddy, I would recommend transferring your domain to Cloudflare or using the nameservers by Cloudflare. As an added benefit, you'll receive free DDoS protection.

Attachments


passos

Hey, your domain for me is still pointing to the wrong place.![](https://station-server.railway.com/attachments/att_01k0ztjv29fexr8x4c0ward37n) If you're experiencing issues with GoDaddy, I would recommend transferring your domain to Cloudflare or using the nameservers by Cloudflare. As an added benefit, you'll receive free DDoS protection.

prsharma21
HOBBYOP

10 months ago

using cloudflare i need to pay extra right? to buy its subscription


prsharma21
HOBBYOP

10 months ago

I dont want to use cloudflare because i can not transfer domain till october as per godaddy


clashing
FREE

10 months ago

It's best to use a subdomain for a custom domain. Have posted about the same in another thread: https://station.railway.com/questions/using-go-daddy-subdomain-cname-with-rai-3a65ff02#j35b


prsharma21
HOBBYOP

10 months ago

the DNS setting for me -

type : CNAME

Name : @

Value : provided railway value

godaddy not taking @


prsharma21

the DNS setting for me - type : CNAME Name : @ Value : provided railway value godaddy not taking @

clashing
FREE

10 months ago

As I have told you earlier, it's best to use a subdomain for custom domains. Because the domain providers don't allow you to point to a different service (very rigid for that).

So, first create a subdomain in GoDaddy, like test.financialadvisor-ai.comand then use it in the settings for the service in Railway. Currently, the @ value tells that you are trying to change the CNAME for the domain itself. It may not succeed, as you are experiencing (provider is not allowing to point to other services)

Steps to follow:

a. Create a subdomain

b. Use that in your networking settings for that service (make sure to use the correct target port)

c. Then you would be provided with a different name field for the DNS settings. Assume you use the domain test.financialadvisor-ai.com, then the value for this would be test (which GoDaddy would allow)

Youtube video for adding CNAME records for custom domain: https://www.youtube.com/watch?v=gS55y9FlUWw

Refer to my post for some other doubts: https://station.railway.com/questions/using-go-daddy-subdomain-cname-with-rai-3a65ff02#j35b


prsharma21
HOBBYOP

10 months ago

thanks so much its resolved now


prsharma21

thanks so much its resolved now

clashing
FREE

10 months ago

I am glad that it helped you ❤


prsharma21

using cloudflare i need to pay extra right? to buy its subscription

10 months ago

Cloudflare is free, you do not need to pay extra


prsharma21

I dont want to use cloudflare because i can not transfer domain till october as per godaddy

10 months ago

You can just use their nameservers, no need to transfer your entire domain.


Status changed to Solved nico 10 months ago


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