All Custom Domains across All Projects Suddenly stopped working

femitubosun
HOBBY

3 months ago

I have previously attached custom domains to this project, but at the moment, only the railway generated domain points to the app.

All i get is

This site can’t be reached

Check if there is a typo in #########

DNS_PROBE_FINISHED_NXDOMAIN

This applies to another project as well.

It was working fine two days ago, I checked last night and it wasn't working anymore. I deleted and RECREATED the custom domain and the DNS entries on my registrar, but it still ins't up 5 hours later.

checking the CNAME records, they seem to have propagated.

Edit:

Further diagnosis reveals that this is the case for all my my projects that use a custom domain.

Registrar is Namecheap.

Solved$10 Bounty

9 Replies

krtani
HOBBY

3 months ago

I googled your issue and my personal recommendation is to verify your DNS settings and DNS servers.
make sure the punctuations are all correct (did inadvertently delete a dot or something similar)

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krtani

I googled your issue and my personal recommendation is to verify your DNS settings and DNS servers.make sure the punctuations are all correct (did inadvertently delete a dot or something similar)

femitubosun
HOBBY

3 months ago

The issue is that they were all working fine before. I didn't change anything, they just stopped working. I have verified the DNS settings. And even on railway, it says it's correctly set


root101
HOBBY

3 months ago

Try to create a domain provided by railway, you know the: .up.railway.app, this way you can verify if it's a problem with you DNS config, you domain provider, or just just service....

If it work with this domain, it's a problem with the dns or domain provider or a bad config... if doesn't work, its your service.

I know you said you don't touch anything, but for example, railway has been migrating to railway metal a lot of services, maybe an auto-migration made your service redeploy and brake something.... don't know if this is the cause (don't think so), just saying that there is a lot of stuff that could break the project without anyone touching anything.

Feel free to give a feedback to help you solve this one


root101

Try to create a domain provided by railway, you know the: .up.railway.app, this way you can verify if it's a problem with you DNS config, you domain provider, or just just service....If it work with this domain, it's a problem with the dns or domain provider or a bad config... if doesn't work, its your service.I know you said you don't touch anything, but for example, railway has been migrating to railway metal a lot of services, maybe an auto-migration made your service redeploy and brake something.... don't know if this is the cause (don't think so), just saying that there is a lot of stuff that could break the project without anyone touching anything.Feel free to give a feedback to help you solve this one

femitubosun
HOBBY

3 months ago

The railway domains work fine actually. The custom domains look like they should be as well. This is pretty much how everything looks. What I've decided to do is delete the custom domains, give it some time and then add them again.

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root101
HOBBY

3 months ago

i'm trying the url: https://buyer.collabscape.bexxletech.com and looks like everything is fine, it redirect me to /auth/signin and show me the login page, i assume that's the intended behavior.

What i'm trying to say is that i'm not seeing the problem any more

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parameswari-sampath
FREE

3 months ago

Seems like Internet issue, some times everything suddenly stopped working but still everything fine, try using VPN or switch network provider. It happens sometime for no reason


root101

i'm trying the url: https://buyer.collabscape.bexxletech.com and looks like everything is fine, it redirect me to /auth/signin and show me the login page, i assume that's the intended behavior.What i'm trying to say is that i'm not seeing the problem any more

femitubosun
HOBBY

3 months ago


When you said it worked for you, I tried it again, still got the same thing. Then I tried parameswari-sampath's suggestion and used a VPN, now I can access it. Which is great, but not exactly ideal, really.

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parameswari-sampath

Seems like Internet issue, some times everything suddenly stopped working but still everything fine, try using VPN or switch network provider. It happens sometime for no reason

femitubosun
HOBBY

3 months ago

Thanks, using a VPN works. Do you know how often something like this happens? Does it resolve itself after a while or?


maycrash
HOBBY

3 months ago

Hey, I had a similar issue before — custom domain stopped working out of nowhere
Here’s what helped me fix it:

I removed the domain from Railway and added it back again.

Then I cleared my DNS cache just in case. (If you're on Windows: open CMD and run ipconfig /flushdns

After re-adding the domain, I waited a few minutes, and it started working again.

Also worth trying:

Open the link using VPN — some ISPs mess with DNS and it randomly fixes when using a VPN.

Test in incognito mode or a different browser.

Not 100% sure which step fixed it, but doing all of them solved it for me.

Hope that helps!


Status changed to Solved brody 3 months ago