Custom domain not working
stuartmilne
PROOP

a month ago

I have a custom domain for my frontend. I can see a green tick next to the CNAME.

When I visit the URL I get the Railway not found. I have updated TXT records also but still have the warning icon next to it.

What am I missing?

$10 Bounty

4 Replies

Railway
BOT

a month ago

Your CNAME for app.snappz.co.uk is correctly propagated, but the domain ownership verification has not yet completed, which is preventing the SSL certificate from being issued. Your TXT record at _railway-verify.app.snappz.co.uk does contain the correct token, but it also contains tokens meant for your other domains (api and pdf). The api and pdf TXT records are missing entirely since all three tokens were placed under the app subdomain. Try removing the extra tokens from _railway-verify.app so it only contains the one for app.snappz.co.uk, and add separate TXT records at _railway-verify.api.snappz.co.uk and _railway-verify.pdf.snappz.co.uk with their respective tokens. Once ownership verification passes, the certificate will issue and traffic will start flowing.


Status changed to Awaiting User Response Railway about 1 month ago


stuartmilne
PROOP

a month ago

I have updated txt records and still see the same issue


Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Open Railway about 1 month ago


Railway

Your CNAME for `app.snappz.co.uk` is correctly propagated, but the domain ownership verification has not yet completed, which is preventing the SSL certificate from being issued. Your TXT record at `_railway-verify.app.snappz.co.uk` does contain the correct token, but it also contains tokens meant for your other domains (`api` and `pdf`). The `api` and `pdf` TXT records are missing entirely since all three tokens were placed under the `app` subdomain. Try removing the extra tokens from `_railway-verify.app` so it only contains the one for `app.snappz.co.uk`, and add separate TXT records at `_railway-verify.api.snappz.co.uk` and `_railway-verify.pdf.snappz.co.uk` with their respective tokens. Once ownership verification passes, the certificate will issue and traffic will start flowing.

stuartmilne
PROOP

a month ago

I have updated txt records and still see the same issue


I'd make sure that the port your URL is mapped to is the same port your application is listening to.


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