Custom Domain not working
einaraglen
PROOP

2 years ago

Ive used custom domain for this service for a while

but now it does not work anymore, just happened this week

have checked with domain provider and CNAME for www is set to what was provided by railway

please help

Project ID: d14883c4-9060-44a4-b3a1-76b91ed13c00

Service ID: 80d9fffd-cc68-44c9-8382-5092a27dbad5

Closed

10 Replies

2 years ago

Could you elaborate on what you mean by "does not work"? What are you seeing?


einaraglen
PROOP

2 years ago

Opening the generated domain from Railway gives me the correct website

while opening the custom domain gives me an error and no HTTPS

pinging the domain give me this IP, is this correct?

1308417214419828766

1308417214952509581

1308417215514673315


einaraglen
PROOP

2 years ago

Like i said, i have changed nothing, this just stopped working, might this be a domain service issue or railway issue?


jeca0212
HOBBY

2 years ago

have you managed to solve it? the same thing happened to me


einaraglen
PROOP

2 years ago

Nope, seems to be no help so far


jeca0212
HOBBY

2 years ago

I have read that you still have to enter the root domain in cloudflare and from there add the cname, I have not tried it yet, but it still works, anyway let's see if someone can help us https://docs.railway.com/guides/public-networking#redirecting-a-root-domain


exploit
HOBBY

2 years ago

just add the root domain in railway and cloudflare and a new cname for www to the root


exploit
HOBBY

2 years ago

solved


2 years ago

what exploit said, you're currently trying to access a domain (the root domain) but you don't have the root domain in Railway to begin with so it's not going to work.


exploit
HOBBY

2 years ago

can someone close this thread?


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