a month ago
Our custom domain hbcclub.com.tw has been stuck for more than 72 hours.
Railway resource IDs:
- Project: valiant-tranquility (d341f752-6537-41c9-a41d-51a973398cf6)
- Environment: production (efd6c094-cd68-4f32-a7a6-e50ab012d188)
- Service: haoding-commerce-platform (10c09082-3742-4cba-9b21-ccbf1f372867)
- Domain: f60b5620-f197-41d4-815e-1ce5b4747be9
- Deployment: 0a61f6c6-9b11-49a6-9b5b-da20cc32eb65
- Target port: 8080
Latest state (2026-09-02 09:37 Asia/Taipei):
- Cloudflare NS and apex A/AAAA resolve normally.
- The ownership TXT is public and exactly matches Railway's current required value.
- No CAA restriction or conflicting apex A/CNAME was found.
- Railway domain sync is ACTIVE and traffic DNS is PROPAGATED.
- Ownership remains verified=false.
- Certificate remains ISSUING.
- HTTPS returns 404 with x-railway-fallback=true.
- Railway request ID: 4jOkj4OmTgSC-oFVn6XIxQ
- The Railway-generated service domain is healthy: live=200, ready=200.
We invoked the official certificate retry command once on 2026-08-31, but Railway rejected it before mutation because the certificate is still ISSUING rather than FAILED. We did not retry again, delete/recreate the domain, or modify DNS.
Please inspect the control-plane ownership reconciliation, certificate issuance job, and edge route binding for this domain. If safe, please manually re-trigger ownership verification, certificate issuance, and route binding without deleting the domain. The raw ownership token is intentionally omitted; Railway can compare it internally.
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your DNS is correctly configured and the verification TXT record matches, but the certificate workflow stalled before it could re-check ownership after your DNS propagated. We've started a certificate re-issuance for this domain, which should complete verification and certificate provisioning within a few minutes.
Status changed to Awaiting User Response brody • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 27 days ago