Custom domain ownership verification stuck >72h despite propagated DNS and matching TXT
a488585455-droid
HOBBYOP

a month ago

Our custom domain hbcclub.com.tw has been stuck for more than 72 hours.

Railway resource IDs:

  • Project: valiant-tranquility (d341f752-6537-41c9-a41d-51a973398cf6)
  • Environment: production (efd6c094-cd68-4f32-a7a6-e50ab012d188)
  • Service: haoding-commerce-platform (10c09082-3742-4cba-9b21-ccbf1f372867)
  • Domain: f60b5620-f197-41d4-815e-1ce5b4747be9
  • Deployment: 0a61f6c6-9b11-49a6-9b5b-da20cc32eb65
  • Target port: 8080

Latest state (2026-09-02 09:37 Asia/Taipei):

  • Cloudflare NS and apex A/AAAA resolve normally.
  • The ownership TXT is public and exactly matches Railway's current required value.
  • No CAA restriction or conflicting apex A/CNAME was found.
  • Railway domain sync is ACTIVE and traffic DNS is PROPAGATED.
  • Ownership remains verified=false.
  • Certificate remains ISSUING.
  • HTTPS returns 404 with x-railway-fallback=true.
  • Railway request ID: 4jOkj4OmTgSC-oFVn6XIxQ
  • The Railway-generated service domain is healthy: live=200, ready=200.

We invoked the official certificate retry command once on 2026-08-31, but Railway rejected it before mutation because the certificate is still ISSUING rather than FAILED. We did not retry again, delete/recreate the domain, or modify DNS.

Please inspect the control-plane ownership reconciliation, certificate issuance job, and edge route binding for this domain. If safe, please manually re-trigger ownership verification, certificate issuance, and route binding without deleting the domain. The raw ownership token is intentionally omitted; Railway can compare it internally.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway • about 1 month ago


a month ago

Your DNS is correctly configured and the verification TXT record matches, but the certificate workflow stalled before it could re-check ownership after your DNS propagated. We've started a certificate re-issuance for this domain, which should complete verification and certificate provisioning within a few minutes.


Status changed to Awaiting User Response brody • about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 27 days ago


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