2 hours ago
Hi Railway team,
My service cannot be reached via either the custom domain or the auto-generated Railway URL.
Symptoms:
- URL: https://07tyim95.up.railway.app → HTTP 404
- Response headers include: x-railway-fallback: true, server: railway-hikari
- Response body: {"status":"error","code":404,"message":"Application not found"}
- Same 404 for custom domain: https://datareestr.ru
What I've confirmed is working:
- The container is running. Logs show: "Starting gunicorn 26.2.0, Listening at: http://0.0.0.0:8080"
- Migrations applied: "No migrations to apply"
- Static files collected: "130 static files copied to '/app/staticfiles'"
- DNS is correct: A record for datareestr.ru → 69.46.46.23, TXT verified
- Target Port in Networking: 8080
- Variables set: DJANGO_SETTINGS_MODULE=config.settings.prod, SECRET_KEY, DATABASE_URL, DADATA_API_KEY, DEBUG=False, ALLOWED_HOSTS, CSRF_TRUSTED_ORIGINS
- Python 3.13.15, Django 5.1.4, Gunicorn 26.2.0
Request IDs:
- GIt4QOiZQyOeKi987fhULg (07tyim95.up.railway.app)
- pwvQGjQCSW-3MUrunTga3g (datareestr.ru)
It looks like the edge routing is not synced with my service. Could you please re-sync the routing or let me know what else to check?
Thank you!
Pinned Solution
an hour ago
Use a VPN to access the website, then you'll be able to perform the lookup yourself.
10 Replies
2 hours ago
Our check just now shows the custom domain answering with HTTP 200 from your web service, with no edge fallback, so the traffic routes for it are installed and requests are reaching your app. The latest deployment of web also completed successfully. Please load both URLs again on your side to confirm they serve the site for you too.
2 hours ago
This thread has been marked as private.
Status changed to Awaiting User Response Railway • about 2 hours ago
2 hours ago
Thanks for the check, but the issue persists on multiple devices and networks (desktop + mobile LTE). The browser gets ERR_EMPTY_RESPONSE. When I open datareestr.ru, no request appears in the HTTP Network Logs — the traffic is not reaching my service. The container is running (Gunicorn on 0.0.0.0:8080). Could you please check the edge routing for datareestr.ru again?
Status changed to Awaiting Railway Response Railway • about 2 hours ago
2 hours ago
We haven't established what's causing this yet. The community can help investigate your setup.
That's exactly what the Railway community is good at, so we'd like to open your thread as a community bounty. Railway pays a bounty to the community member who solves it, and threads like this usually get picked up quickly.
Opening it makes this entire thread public, including everything already posted. Nothing becomes public until you decide. Use the buttons below.
- Open to the community - Before you click, take a moment to edit or remove anything you'd rather not share. The thread becomes publicly visible right away.
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Status changed to Awaiting User Response Railway • about 2 hours ago
2 hours ago
This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.
Status changed to Open Railway • about 2 hours ago
2 hours ago
- Your DNS should use CNAME instead of A records.
- I'm able to access your custom domain perfectly fine. I would try using a different network, device, or a VPN. I'm not able to access the Railway generated domain though. I'd check if it's spelled correctly.
Attachments
0x5b62656e5d
1. Your DNS should use CNAME instead of A records. 2. I'm able to access your custom domain perfectly fine. I would try using a different network, device, or a VPN. I'm not able to access the Railway generated domain though. I'd check if it's spelled correctly. 
2 hours ago
Thanks for checking! Could you share:
- The exact URL you used (with https://)?
- Your country/region?
2 hours ago
https://datareestr.ru accessed in Toronto, Canada.
Users in Russia have reported issues accessing sites hosted on Railway. I'd try using a VPN if that applies to you.
0x5b62656e5d
https://datareestr.ru accessed in Toronto, Canada. Users in Russia have reported issues accessing sites hosted on Railway. I'd try using a VPN if that applies to you.
an hour ago
Could you please look up the organization using the INN?
Enter INN 7718902696 and show me the result?
an hour ago
Use a VPN to access the website, then you'll be able to perform the lookup yourself.
0x5b62656e5d
Use a VPN to access the website, then you'll be able to perform the lookup yourself.
an hour ago
Thanks.
It doesn't work with a VPN either.
Status changed to Solved brody • about 1 hour ago
0x5b62656e5d
Use a VPN to access the website, then you'll be able to perform the lookup yourself.
an hour ago
I'm going to switch hosting providers.
Status changed to Awaiting Conductor Response Railway • about 1 hour ago
Status changed to Solved brody • about 1 hour ago