8 days ago
Hi, my production site is completely down.
Project: impartial-playfulness
Service: web
Region: US West
Custom domain: www.baby-confort.shop
Deployment 1eae54e1 failed with:
Initialization: OK
Build: OK
Deploy > Configure network (07:31): "Error configuring network"
Post-deploy: Not started
Since then www.baby-confort.shop returns ERR_CONNECTION_REFUSED. The HTTP
Logs tab shows "No logs in this time range" - zero requests reach the
service. Deploy logs show the app starts fine ("Server running on
http://0.0.0.0:8080") and the service shows "Online".
This looks like the same known platform-side issue reported here:
https://station.railway.com/questions/stuck-networking-operation-every-deplo-403abebb
In that thread a Railway employee confirmed it was a known platform-side
issue and suggested redeploying. I already triggered a manual redeploy and
the domain is still not responding, so the stuck networking operation
appears to still be there.
Could you please clear the stuck/orphaned networking operation for this
service and restore routing for www.baby-confort.shop? This is a live
store and it is losing sales while down.
Thank you.
1 Replies
8 days ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 8 days ago
8 days ago
It seems like your Whois verification is put on hold. You should contact your registrar (appears to be Namecheap) to resolve this issue.