Custom Domain set up at both (@) and (www) but only www is working (Cloudflare)
codelover
PROOP

4 months ago

Hello!

For CNAME records issues, because the domain registrar was not allowing two DNS records at domain apex, I:

  1. set up a cloudflare account

  2. deleted the A record at apex that was setup by default

  3. added the railway CNAME @ domain (with port 8080) in my cloudflare DNS zone.

    In railway it shows that the domain is setup correctly (see attachment) but the domain only works with WWW. I keep getting ERR_CONNECTION_TIMED_OUT when accessing the domain without www.

Attachments

ecolepro.PNG
$10 Bounty

3 Replies

Railway
BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

ray-chen
EMPLOYEE

4 months ago

Apologies but this looks like an issue with the application level code. Due to volume, we can only answer platform level issues.

I've made this thread public so that the community might be able to help with you query.

Status changed to Awaiting User Response Railway • 4 months ago

case
PRO

4 months ago

Hi @codelover, can you describe what your end goal is?

E.g. which URL do you want to be the canonical / authoritative one here - the apex domain, or the www subdomain?

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