2 months ago
Project ID: 8158bd50-134c-4fb8-8ed0-7d14230025a8
Service ID: 1c25c8ba-8b17-440b-89f0-6059a347099f
Environment ID: 4ab6581a-f297-4aae-8b65-f2ad2f49c4fb
Custom domain: app.creatorstudios.io
Current domain ID: dcd5ea1d-d5b4-48bc-98f1-b9c000fa7e46
CNAME target: gqy0lbvn.up.railway.app
DNS status: CNAME correctly configured and propagated (verified via multiple resolvers: 1.1.1.1, 8.8.8.8, 9.9.9.9)
Certificate status: Stuck on CERTIFICATE_STATUS_TYPE_VALIDATING_OWNERSHIP
Duration: 6+ hours
Attempts: Created/deleted the custom domain 4 times via GraphQL API — each time gets a new CNAME target, DNS is updated, but cert never progresses past "validating ownership"
No CAA records blocking Let's Encrypt on the domain
Service domain works fine: srgplus-production.up.railway.app serves traffic with valid SSL
Could you check if there's a Let's Encrypt rate limit hit or a platform-side issue preventing cert issuance for this domain?
5 Replies
2 months ago
Make sure you added the TXT records for _railway-verify.app.
2 months ago
I ran nslookup and it returned NXDOMAIN.
@pepper ok we've added. It's still showing this screen. How long should we wait after we've added TXT?
Attachments
2 months ago
Usually takes a few minutes to work but can take up to 24-48 hours for DNS to fully propagate.
But good to know it worked quick.