Custom domain SSL certificate stuck in VALIDATING_OWNERSHIP for 4+ hours
klenovszkihu
PROOP

a month ago

Custom domain SSL certificate stuck in VALIDATING_OWNERSHIP for 4+ hours

Both adatiq.com and www.adatiq.com are in DNS_RECORD_STATUS_PROPAGATED and

verified: true state - DNS records have propagated correctly and stably

(confirmed with dig), INCLUDING both required TXT ownership-verification

records (not just the CNAME) - I've checked this specifically since I saw

a similar thread where a missing TXT record was the cause, but that's not

the case here; both TXT records show verified: true via Railway's own API.

Despite this, SSL certificate issuance has been stuck in

VALIDATING_OWNERSHIP for approximately 4 hours, and the certificate retry

command is not available ("only available after certificate issuance

fails"). Could you please check manually what's blocking the issuance?

Project ID: e3276f61-ba12-44ba-a32c-665ce49d0763 (adatiq-academy)

Service ID: cd0b6458-dd17-4da6-87e1-7389ff3f73fb (academy)

Domain IDs: 440a12b7-e6a2-4efd-a052-ff08621aecfb (adatiq.com),

9e5bdfbb-2491-4544-a8e9-2ce0196a12ba (www.adatiq.com)

Solved

1 Replies

Status changed to Awaiting Railway Response Railway • about 1 month ago


sam-a
EMPLOYEE

a month ago

Both custom domains now have valid SSL certificates and are serving traffic correctly. The certificate pipeline completed after the delay you reported.


Status changed to Awaiting User Response Railway • about 1 month ago


Status changed to Solved sam-a • about 1 month ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...