Custom domain SSL certificates are stuck
jcamilodiaz-sys
PROOP

a month ago

Custom domain SSL certificates are stuck on 'Validating ownership' and never issue, even though DNS shows Propagated (CNAME correct, confirmed in the dashboard). Affected: apps.inmunomedica.com, ordenes.inmunomedica.com, inventario.inmunomedica.com, informes.inmunomedica.com. No CAA records. ordenes has been stuck for days. I'm on the Pro plan. Please re-trigger / fix certificate issuance.

$20 Bounty

2 Replies

Railway
BOT

a month ago

This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.

Status changed to Open Railway 27 days ago


All of your domains are currently working and accessible, with correct DNS records. Are you still having any issues?


onyillto
FREE

a month ago

Hey, I ran into something similar before — a few things worth checking first:

Are you on Cloudflare? If yes, make sure the proxy is turned off (grey cloud, not orange) for all 4 domains. That one catches a lot of people off guard.

Also double check you have the _railway-verify TXT record added — not just the CNAME. Both are required and Railway won't validate with only one.


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