Custom domain SSL certificates are stuck
jcamilodiaz-sys
PROOP

2 months ago

Custom domain SSL certificates are stuck on 'Validating ownership' and never issue, even though DNS shows Propagated (CNAME correct, confirmed in the dashboard). Affected: apps.inmunomedica.com, ordenes.inmunomedica.com, inventario.inmunomedica.com, informes.inmunomedica.com. No CAA records. ordenes has been stuck for days. I'm on the Pro plan. Please re-trigger / fix certificate issuance.

$20 Bounty

2 Replies

Railway
BOT

2 months ago

This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.

Status changed to Open Railway 2 months ago


All of your domains are currently working and accessible, with correct DNS records. Are you still having any issues?


onyillto
FREE

2 months ago

Hey, I ran into something similar before — a few things worth checking first:

Are you on Cloudflare? If yes, make sure the proxy is turned off (grey cloud, not orange) for all 4 domains. That one catches a lot of people off guard.

Also double check you have the _railway-verify TXT record added — not just the CNAME. Both are required and Railway won't validate with only one.


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