7 hours ago
Certificates for my custom domains have been stuck in VALIDATING_OWNERSHIP for about a week with no error message. Project: 86baaf0d-446c-4972-afcb-423f1486a129. Service: site (cd56ed6a-b677-46c4-b7a4-4dda861c0c41). Domain: www.getagentically.com (also apex getagentically.com). DNS is verified correct and globally propagated (confirmed via dns.google): CNAME www -> cmqx42co.up.railway.app (Railway's own domain-status API reports DNS_RECORD_STATUS_PROPAGATED), and the TXT _railway-verify.www record with the verification value from the dashboard is also propagated. The service itself is healthy and serving on site-production-3093.up.railway.app. I have not deleted/re-added the domain (aware of the Let's Encrypt duplicate-cert limit). Could you take a look and force a re-issue? This is blocking a product launch. Thanks!
1 Replies
Status changed to Awaiting Railway Response Railway • about 7 hours ago
6 hours ago
Your DNS for www.getagentically.com is correct and the verification TXT matches, but the certificate workflow stalled before it could pick up the propagated records. We've started a certificate re-issue for that domain, which should complete within a few minutes.
For the apex getagentically.com, it still needs DNS records: the traffic record pointing to 15a1q2cp.up.railway.app is missing, and the TXT verification record at _railway-verify.getagentically.com (value shown in your service's networking settings) has not been created yet. The certificate for the apex will proceed on its own once both are in place and propagated.
Status changed to Awaiting User Response angelo-railway • about 6 hours ago