custom domain stopped working - 1000 error
zanforge
PROOP

2 months ago

Today my custom domain stopped working, i used automatic configuration through cloudflare in railway app.

I see this error now https://cleanshot.com/share/BxrHYKS0nbc2LFfhCGTq

What happened? Is it somehow connected with yesterday's Railway CDN issue?

$10 Bounty

6 Replies

Railway
BOT

2 months ago

Your domain's DNS, verification, and SSL certificate all show as valid on our side. The Error 1000 is a Cloudflare-specific error ("DNS points to prohibited IP") that can occur when the Cloudflare proxy (orange cloud) is enabled on a CNAME pointing to a target that is also behind Cloudflare, as our .up.railway.app domains are. You can check your Cloudflare SSL/TLS mode is set to Full (not Full Strict) and try toggling the proxy off and back on in Cloudflare to resolve this.


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Awaiting Railway Response Railway about 2 months ago


zanforge
PROOP

2 months ago

Cloudflare settings are attached


sam-a
EMPLOYEE

2 months ago

Your SSL/TLS setting is already correct on Full. The issue is the Cloudflare proxy (orange cloud) on your CNAME record pointing to the .up.railway.app domain. Since our domains are also behind Cloudflare, this creates a double-proxy situation that triggers Error 1000. Set the proxy status for the lingopeek.com CNAME to "DNS only" (grey cloud) and the error will resolve. This is not related to yesterday's CDN caching incident.


Status changed to Awaiting User Response Railway about 2 months ago


sam-a

Your SSL/TLS setting is already correct on Full. The issue is the Cloudflare proxy (orange cloud) on your CNAME record pointing to the .up.railway.app domain. Since our domains are also behind Cloudflare, this creates a double-proxy situation that triggers Error 1000. Set the proxy status for the lingopeek.com CNAME to "DNS only" (grey cloud) and the error will resolve. This is not related to yesterday's CDN caching incident.

zanforge
PROOP

2 months ago

I changed to DNS only mode - but website still dont work - infinite redirect(

Also my other domain - serplet.com - works with orange proxy status correctly.

Is there any way to use cloudflare proxy with railway?

Attachments


Status changed to Awaiting Railway Response Railway about 2 months ago


Status changed to Solved zanforge about 2 months ago


zanforge
PROOP

2 months ago

I see in your guides that i can use "orange" cloudflare proxy, is it true? I need it for caching and protection.

https://docs.railway.com/networking/domains/working-with-domains


Status changed to Awaiting Railway Response Railway about 2 months ago


zanforge
PROOP

2 months ago


Railway
BOT

2 months ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open Railway about 2 months ago


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