Custom domain stuck at VALIDATING_OWNERSHIP
caesco17
FREEOP

3 hours ago

Custom domain fluent.ravn.com has been stuck in certificate validation for hours. The CNAME is correct and Railway's own API confirms it matches, but no certificate has ever been issued and the edge still serves the wildcard fallback.

Project:      Fluent (661bcd0e-b765-4804-8720-xxxxxx)

Service:      labs-english-coordinator (b3d55dcb-74b3-47cf-9084-xxxxxx)

verified: false

certificate.status: CERTIFICATE_STATUS_TYPE_VALIDATING_OWNERSHIP

certificate.errorMessage: null

certificate.retryable: null
Awaiting User Response

1 Replies

Railway
BOT

3 hours ago

The CNAME for the traffic route is correct and propagated, but the TXT ownership-verification record is missing entirely, which is why the domain stays unverified and the certificate never advances past validation. Custom domains require both: the CNAME for routing and a TXT record at the verification hostname shown in your service's Settings under Networking ("Show DNS records") for ownership proof. Add that TXT record at your DNS provider with the token value shown there, and once it propagates the certificate should issue normally.


Status changed to Awaiting User Response Railway about 3 hours ago


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