2 months ago
Custom domain enablecapture.ai is stuck in cert validation, cannot delete it, and it's causing all deployments to fail with 'Error configuring network'. Please force-remove the domain from service please.
13 Replies
2 months ago
Im having the same issue and probably like 5 other people within last few hours. I hope theyll have a look at it
Ah ok thanks maybe it's not just my incompetence then (which is what i assumed)
posted the exact same issue https://discord.com/channels/713503345364697088/1484493475784294502
i deleted my project to create a new one, and now i can't even add my custom domain 😄
2 months ago
Hey, sorry for the inconvenience
2 months ago
I will be escalating this thread
2 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response medim • 2 months ago
2 months ago
Hi, we're aware of an issue affecting custom domain operations right now. I've raised it with our engineering team and we will investigate the issue. Really sorry for the inconvenience here!
Status changed to Awaiting User Response Railway • 2 months ago
If you could force-remove the domain enablecapture.ai from service 251455d5 whilst you fix the problem at your end i'd be very grateful
2 months ago
my domain apwire.xyz also Fails to create a custom domain because previous service was stuck in the loop. I hope we get some new info soon (ID:
6d9c53e4-ab4f-4b1b-9352-1443aa131f20) has a stuck TLS provisioning operation on domain ID ce7fb95d-6cfb-4239-9777-a58c028ab9a3. Need it force-deleted."
Status changed to Awaiting Railway Response Railway • 2 months ago
2 months ago
We've repaired the routing on your service. The domain enablecapture.ai had a failed certificate because no CNAME record was pointing to Railway. You should now be able to delete and re-add the domain from your dashboard. Once you set up the CNAME record, the certificate will issue automatically. Let us know if you're still having trouble.
@danielradosa Your apwire.xyz domain was cleared in your other thread.
Status changed to Awaiting User Response Railway • 2 months ago
Status changed to Solved medim • about 2 months ago