Hello Railway Community,

Our custom domain, contact.intergroup.asia, has been stuck in certificate issuance for more than seven days.

Current situation:

• Railway displays “Waiting for DNS update”
• The required CNAME and TXT verification records are publicly resolving and match the values provided by Railway
• CNAME: contact → k8o57yzh.up.railway.app
• The service is healthy at https://inter-group-contact.up.railway.app/
• contact.intergroup.asia presents the default *.up.railway.app certificate, resulting in NET::ERR_CERT_COMMON_NAME_INVALID

I also tried:

railway domain certificate retry contact.intergroup.asia

However, the CLI returned:

Certificate retry is only available after certificate issuance fails.

Current status: CERTIFICATE_STATUS_TYPE_ISSUING.

This appears identical to the following resolved case, where Railway manually started certificate reissuance:

https://station.railway.com/questions/custom-domain-stuck-at-certificate-statu-7b728e8d

Could someone from Railway please help restart or reissue the certificate? Is there anything else we can do while the status remains stuck at ISSUING?

Thank you.