Custom domain stuck in ISSUING / POLLING_AUTHORIZATIONS
Anonymous
PROOP

a month ago

billing.nxlist.com has remained in ISSUING / POLLING_AUTHORIZATIONS since 2026-09-09 19:34 UTC. Railway reports the custom domain ACTIVE, DNS propagated, and ownership verified. The required CNAME and TXT are globally visible; there are no conflicting A/AAAA records and no restrictive CAA record. Routing works to the intended service on port 8080, but a strict TLS request still receives Railway’s *.up.railway.app certificate, so the hostname fails SAN validation.

Custom domain ID: 36785408-5e22-4a87-8801-68d98a3b62d7

Service ID: 0cda1cca-bdf4-4996-b5ec-2bde77c0df9d

Project ID: 7bea142a-ad82-4d06-9503-04546c9156e0

Environment ID: 6effe861-0c6b-481e-b1ef-94d84e99c32b

The Railway CLI certificate retry command is unavailable because the certificate is still marked ISSUING rather than FAILED. Please check the internal certificate issuance job and manually retrigger/re-issue it if needed. We have not deleted or recreated the domain because DNS and ownership verification are already correct.

Solved

3 Replies

Status changed to Awaiting Railway Response Railway • 26 days ago


a month ago

Your DNS and domain verification are both correct, and the HTTP-01 challenge path is healthy. The certificate issuance workflow stalled after verification passed, so we have triggered a re-issue for your custom domain. It may take a few minutes to complete.


Status changed to Awaiting User Response Railway • 26 days ago


brody

Your DNS and domain verification are both correct, and the HTTP-01 challenge path is healthy. The certificate issuance workflow stalled after verification passed, so we have triggered a re-issue for your custom domain. It may take a few minutes to complete.

Anonymous
PROOP

a month ago

Thank you. The re-issue has still not completed. A fresh strict TLS request now returns curl error 60: no alternative certificate subject name matches billing.nxlist.com; the edge is still serving Railway’s *.up.railway.app certificate. The domain remains ACTIVE and routing is healthy. Please check the retriggered issuance job and force/retry the custom certificate again if it stalled.


Status changed to Awaiting Railway Response Railway • 26 days ago


a month ago

The certificate is still stuck in the same ISSUING/POLLING_AUTHORIZATIONS state, and your DNS and HTTP-01 challenge path remain healthy. We have started another re-issue for billing.nxlist.com, which may take a few minutes to complete.


Status changed to Awaiting User Response brody • 26 days ago


Railway
BOT

19 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 19 days ago


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