Custom domain stuck in "Updating domain" state — cannot update, delete, or deploy
nathanstruhs
FREEOP

2 months ago

Description:

A custom domain on my project has been stuck in an "Updating domain. Please wait for it to complete." state for 3 days. The domain cannot be updated, deleted, or modified via the dashboard or the GraphQL API — both return "an operation is already in progress."

This is blocking all deploys to the staging environment, which fail at the "Configure network" step with "Error configuring network."

Details:

- Project: forward-cme

- Project ID:a7573708-c58a-41cd-83db-a45642f71bd2

- Environment: staging 29962298-0b05-407f-b98a-56a6344b1df9)

- Service: web-app 0a67a950-8092-4ffc-b5a0-54f39d6637a8)

- Stuck domain:staging.forwardcme.com

- Custom domain ID:d4a236e9-a8b7-4e84-b556-ff6688b2dddb

- Current target port: 8080 (needs to be 3000)

- Stuck since: March 20, 2026

What I've tried:

- Switched Cloudflare DNS from Proxied to DNS-only

- Attempted port update via dashboard — UI shows "Updating domain. Please wait for it to complete." indefinitely

- Attempted customDomainUpdate via GraphQL API — returns "Cannot update custom domain: an operation is already in progress"

- Attempted customDomainDelete via GraphQL API — returns "Cannot delete custom domain: an operation is already in progress"

Request: Please clear the stuck operation on this domain so I can either update the target port to 3000 or delete and re-create it.

Solved

3 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


chandrika
EMPLOYEE

2 months ago

Hi there, we had an issue earlier which we had shipped a fix for. Are you still running into the issue?


Status changed to Awaiting User Response Railway about 2 months ago


chandrika

Hi there, we had an issue earlier which we had shipped a fix for. Are you still running into the issue?

nathanstruhs
FREEOP

2 months ago

yes, it is still stuck on:

staging.forwardcme.com

Port 8080

·Cloudflare proxy detected·View Documentation·Updating domain. Please wait for it to complete.


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

Should be good now!


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 2 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...