a month ago
Same bug as my ticket from 6 days ago (marked Solved 5 days ago, resolved by staff member
0x5b62656e5d for portal.scionmediadigital.com). New custom domain added tonight has been stuck for 1+
hour now.
Details:
- Project: Scion Media Digital OS (828cdd94-c08f-420a-97ea-aa3435feee03)
- Service: solidgold-dashboard (6f996757-dabf-43b2-ba6a-ed6788a747ce)
- Environment: production (16b93733-9d32-4c5d-996e-8a8bb5ac22dd)
- Custom domain: sightline.scionmediadigital.com
- Domain ID: e95c13da-d172-452f-ad24-88fbe5ba30b0
- Created: 2026-04-23T02:30:25 UTC
What I've verified on my end:
- DNS propagated: CNAME → n94siv02.up.railway.app (confirmed via dig @1.1.1.1; your status endpoint
shows DNS_RECORD_STATUS_PROPAGATED)
- No CAA records blocking Let's Encrypt on scionmediadigital.com
- Cloudflare proxy is OFF
- ACME challenge path /.well-known/acme-challenge/ reachable on port 80 (Railway edge returns
expected 404 when no active challenge)
- Already tried delete + recreate once
Can you manually retrigger ownership validation like you did for the portal. domain 5 days ago? Happy
to add another bounty.
Pinned Solution
a month ago
You need to add a TXT record. I ran nslookup on sightline.scionmediadigital.com and I got NXDOMAIN.
6 Replies
a month ago
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Status changed to Open Railway • 30 days ago
a month ago
Ok awesome. is this a good thing? new here
a month ago
You need to add a TXT record. I ran nslookup on sightline.scionmediadigital.com and I got NXDOMAIN.
a month ago
Thanks for the quick look! I can't reproduce the NXDOMAIN — DNS is propagated on all major resolvers
and your own API confirms it:
$ dig @1.1.1.1 sightline.scionmediadigital.com +short
151.101.2.15
$ dig @8.8.8.8 sightline.scionmediadigital.com +short
151.101.2.15
$ nslookup sightline.scionmediadigital.com
Non-authoritative answer:
sightline.scionmediadigital.com canonical name = n94siv02.up.railway.app.
And your own status endpoint for domain e95c13da-d172-452f-ad24-88fbe5ba30b0 returns:
status: DNS_RECORD_STATUS_PROPAGATED
currentValue: n94siv02.up.railway.app (matches requiredValue)
certificateStatus: CERTIFICATE_STATUS_TYPE_VALIDATING_OWNERSHIP
The dnsRecords field in your API only lists the CNAME requirement — no TXT record appears in the
requirements. Could you tell me exactly what TXT record name + value you need? (e.g.,
railway-verify.sightline... → , or acme-challenge.sightline... → ?) — I'll add it
immediately once I have the specifics.
Also happy to try once more from your end — this is the same symptom as the ticket you solved 5 days
ago for portal.scionmediadigital.com, and no TXT record was needed then.
a month ago
nslookup -type=TXT _railway-verify.sightline.scionmediadigital.com
Server: 100.100.100.100
Address: 100.100.100.100#53
** server can't find _railway-verify.sightline.scionmediadigital.com: NXDOMAINIn the API, the TXT value can be obtained from the verificationToken field.
Assuming you're calling the domains query, the token is under customDomain > status.
a month ago
---
TXT record added. Verified propagating on 1.1.1.1 within seconds:
$ dig @1.1.1.1 TXT _railway-verify.sightline.scionmediadigital.com +short
"railway-verify=2aed7b96abbd08f60c0fa6f36f4e946abc1f8139c9ca962016e1d59f5f0dd0c1"
Please re-trigger validation whenever you're able. Thanks!
a month ago
Is the domain validated in your dashboard?
Railway should have automatically detected the DNS change within the hour.
Status changed to Solved 0x5b62656e5d • 25 days ago