Custom domain stuck in VALIDATING_OWNERSHIP despite correct propagated TXT and CNAME
mattcabrices
FREEOP

14 days ago

Custom subdomain has been stuck in CERTIFICATE_STATUS_TYPE_VALIDATING_OWNERSHIP for over a week.

CNAME reports DNS_RECORD_STATUS_PROPAGATED.

The required TXT verification record resolves correctly through both Google DNS and Cloudflare DNS and exactly matches the token Railway currently reports.

certificate retry refuses because the domain has not progressed past ownership validation.

Is there a Railway employee who can re-trigger the ownership-verification workflow? I can provide the domain/domain ID directly if needed.

Solved

2 Replies

Status changed to Awaiting Railway Response Railway 14 days ago


sam-a
EMPLOYEE

14 days ago

Your DNS is correct and the verification token matches, but the certificate validation workflow stalled before it could pick up the fix. We've started a certificate re-issuance for your domain, which should complete within a few minutes.


Status changed to Awaiting User Response sam-a 14 days ago


sam-a

Your DNS is correct and the verification token matches, but the certificate validation workflow stalled before it could pick up the fix. We've started a certificate re-issuance for your domain, which should complete within a few minutes.

mattcabrices
FREEOP

14 days ago

Thank you so much!!


Status changed to Awaiting Railway Response Railway 14 days ago


Status changed to Solved Railway 14 days ago


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