a month ago
I’m having an issue with a custom domain on Railway that appears to be stuck in certificate provisioning.
Custom domain:
members.liverpoolsnookeracademy.co.uk
Railway project:
supportive-generosity
Service:
hospitable-vitality
Current domain status:
Sync status: ACTIVE
Verified: no
Certificate status: CERTIFICATE_STATUS_TYPE_ISSUING
The DNS records are configured as Railway requested.
CNAME:
members → pbz62ql0.up.railway.app
The Railway verification TXT record is also present and matches the value Railway provided.
The Railway-generated service URL works correctly, so the application itself is online and functioning. However, visiting:
https://members.liverpoolsnookeracademy.co.uk
returns Railway’s Not Found / domain not provisioned response.
I also tried:
railway domain certificate retry members.liverpoolsnookeracademy.co.uk
but Railway replied:
Certificate retry is only available after certificate issuance fails.
Current status: CERTIFICATE_STATUS_TYPE_ISSUING.
I have not deleted or recreated the domain, and I have not changed the DNS records since confirming them.
Is this normal while the certificate is still in the ISSUING state, and is there anything else I should check while waiting for provisioning to complete?
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your DNS records are correctly configured and the verification TXT matches, but the certificate validation workflow stalled before it could pick up your records. We've re-triggered certificate issuance for this domain, which may take a few minutes to complete.
Status changed to Awaiting User Response sam-a • about 1 month ago
25 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 25 days ago