Custom domain stuck on stale Railway service after outage
jmathinteractive-hash
HOBBYOP

15 days ago

My custom domain myremindme.app appears to be stuck on a stale Railway service/domain binding after the May 2026 Railway / Google Cloud outage.

Current DNS/CNAME shows:

myremindme.app -> 8eaueqv1.up.railway.app

But my healthy current Railway app is:

https://myremindme-production.up.railway.app

Current project:

14b45356-8c03-476b-a7bb-34cce22aae93

Current service:

d621fc38-8763-49fa-87e7-d40786e9ddc1

The healthy service returns 200 from /healthz and is working correctly.

The problem is that myremindme.app still appears bound to the stale Railway domain/service. The Railway dashboard says the domain is unavailable, and I cannot release or reassign it through the UI or CLI.

Can Railway staff please release the stale myremindme.app binding from 8eaueqv1.up.railway.app so I can attach it to my current active service?

Once released, I will reattach myremindme.app to the current service and set PUBLIC_URL back to https://myremindme.app.

Solved

6 Replies

Railway
BOT

15 days ago

We can remove the domain for you, but we need to verify ownership first. Please add a TXT record at _railway.verify.myremindme.app with the value k7xm3qw2, then let us know once it has propagated.


Status changed to Awaiting User Response Railway 15 days ago


jmathinteractive-hash
HOBBYOP

15 days ago

The TXT verification record has propagated:

_railway.verify.myremindme.app TXT "k7xm3qw2"

Please release the stale myremindme.app binding from 8eaueqv1.up.railway.app so I can attach it to my current Railway service:

Project ID: 14b45356-8c03-476b-a7bb-34cce22aae93

Service ID: d621fc38-8763-49fa-87e7-d40786e9ddc1


Status changed to Awaiting Railway Response Railway 15 days ago


Thanks for adding the TXT record.

We have the verification value on the thread:

_railway.verify.myremindme.app -> k7xm3qw2

The requested action is to release the stale myremindme.app binding currently pointing at 8eaueqv1.up.railway.app so you can attach it to service d621fc38-8763-49fa-87e7-d40786e9ddc1 in project 14b45356-8c03-476b-a7bb-34cce22aae93.

This needs staff-side domain cleanup. We will verify the TXT record and follow up once the stale binding has been released or if the record does not match what we need.


Status changed to Awaiting User Response Railway 14 days ago


jmathinteractive-hash
HOBBYOP

10 days ago

Hi Angelo, checking in on this.

The TXT record is still live and propagated:

_railway.verify.myremindme.app TXT "k7xm3qw2"

As of now, myremindme.app still resolves to the stale Railway target:

8eaueqv1.up.railway.app

The current healthy service remains:

myremindme-production.up.railway.app

Please let me know once the stale binding has been released so I can attach myremindme.app to service d621fc38-8763-49fa-87e7-d40786e9ddc1.


Status changed to Awaiting Railway Response Railway 10 days ago


8 days ago

The custom domain has been removed. You can add it to your service now.


Status changed to Awaiting User Response Railway 8 days ago


jmathinteractive-hash
HOBBYOP

5 days ago

thank you, i hope your stuff doesnt go down again that was brutal, had lost the old one and the new one wasnt being used, issues when installing as an app not knowing which one was running etc


Status changed to Awaiting Railway Response Railway 5 days ago


Status changed to Solved Railway 5 days ago


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