Custom domain stuck on "Validating domain ownership" for 12+ hours
leevanielle
HOBBYOP

2 months ago

Hi Railway team,

My custom domain server.expertgraph.ai has been stuck on "Validating domain ownership" for over 12 hours. The DNS records are correctly configured and resolving globally.

DNS records (verified via Google DNS 8.8.8.8):

  • CNAME: server.expertgraph.ai → 121ir5jl.up.railway.app (confirmed resolving)
  • TXT: _railway-verify.server.expertgraph.ai → railway-verify=6c70a12da07dd8d09fbc3bfa2ef210ebaa6cff92344a72c501cf1d52c9da1221 (confirmed resolving)
  • Verification: `$ dig CNAME server.expertgraph.ai @8.8.8.8 +short

121ir5jl.up.railway.app

$ dig TXT _railway-verify.server.expertgraph.ai @8.8.8.8 +short

"railway-verify=6c70a12da07dd8d09fbc3bfa2ef210ebaa6cff92344a72c501cf1d52c9da1221"`

The backend responds correctly when bypassing SSL verification (curl -sk https://server.expertgraph.ai/health returns 200), but the SSL certificate being served is still *.up.railway.app instead of one issued for server.expertgraph.ai.

I've already tried deleting and re-adding the custom domain. There is no retry button in the UI. Could you please trigger a re-validation or check if there's an issue with certificate issuance for this domain?

Thanks

Solved

4 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


omarkhatibgg
PRO

2 months ago

I have the same issue


rivasb
HOBBY

2 months ago

I have the same issue too!


thexferj
HOBBY

2 months ago

Same!


2 months ago

Hey,

Sorry about that. We have rolled out a fix for this. Your domains should automatically get issued a certificate. If they don't, please remove and re-add the domain.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 2 months ago


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