2 months ago
My custom domain importacao.hastammotors.com.br has been stuck on "Validating domain ownership" for over 2 hours. The CNAME is correctly configured to the target Railway provided (s96whdbb.up.railway.app) and the site loads via HTTP. However, no SSL certificate is being issued.
Service: hastam-motors Project ID: 89ce8be8-31de-4e31-b010-d1c9dc02a999
1 Replies
2 months ago
Hi there,
Just confirmed your DNS is correctly configured — the CNAME, TXT verification record, and no CAA restrictions are all in place.
The certificate issuance appears to be stuck on our side. Can you try removing the custom domain from your service settings and re-adding it? This should trigger a fresh certificate issuance cycle. Only do this once, as Let's Encrypt enforces rate limits (5 duplicate certificates per domain per week). It typically completes within an hour after re-adding.
Let us know if it's still stuck after that.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 2 months ago