a month ago
'Custom domain stuck on Waiting for DNS update for several hours despite DNS being fully propagated (confirmed via dnschecker.org). CNAME and TXT _railway-verify.www records match exactly what the dashboard shows. Could you please manually re-trigger verification?'
3 Replies
a month ago
Your CNAME is correct and propagated, but the TXT verification record is at the wrong host. Because you added a www subdomain, the TXT record needs to be created at _railway-verify.www (zone-relative in your registrar's DNS panel), not bare _railway-verify on the apex. Move or recreate the TXT record at that corrected host and verification should complete shortly after propagation.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
Your CNAME is correct and propagated, but the TXT verification record is at the wrong host. Because you added a `www` subdomain, the TXT record needs to be created at `_railway-verify.www` (zone-relative in your registrar's DNS panel), not bare `_railway-verify` on the apex. Move or recreate the TXT record at that corrected host and verification should complete shortly after propagation.
a month ago
'The TXT record is already correctly set at _railway-verify.www.numinia.fr (not bare _railway-verify) — confirmed via my OVH DNS panel and via dnschecker.org, fully propagated. This is not the issue. Could a human please check the domain verification status directly?'
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
We just queried the live DNS and the TXT record with your verification token is resolving at _railway-verify on the apex zone, not at _railway-verify.www where it needs to be for this subdomain. Your OVH panel may show it under a name that looks correct, but the record is landing on the apex. In OVH, set the record name to _railway-verify.www (OVH appends the zone automatically). Once it propagates to the correct host, verification and certificate issuance will proceed on their own.
Status changed to Awaiting User Response sam-a • about 1 month ago
25 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 25 days ago